Role overview

Infrastructure Engineer

Requirements and responsibilities

Readable role content extracted into sections for faster review.

What You’ll Actually Do

  • Infrastructure Architecture: Design and implement cloud-native infrastructure that powers core product capabilities at scale.
  • Systems Development: Build proprietary solutions (sync engines, observability pipelines, DNS management systems) that differentiate Files.com.
  • Performance & Reliability: Engineer infrastructure for speed, resilience, and maintainability across high-volume, distributed workloads.
  • Security & Compliance: Implement security layers, access control, and compliance automation without adding developer friction.
  • Automation & Tooling: Reduce manual operations to zero by improving automation with Terraform, Chef, and related tools.
  • Operational Excellence: Participate in on-call rotations for routine infrastructure events, while building systems that reduce incidents long-term.
  • Documentation & Standards: Contribute to patterns, runbooks, and best practices that keep the team productive and efficient.

Example Projects Engineers at Files.com Work On

  • Building a global, multi-region deployment system that ensures zero-downtime releases across AWS and Vercel.
  • Designing a next-generation observability platform with distributed tracing, structured logging, and real-time dashboards.
  • Engineering a synchronization pipeline that moves terabytes of data seamlessly between Files.com and third-party cloud providers.
  • Creating self-healing infrastructure that automatically recovers from failures and scales elastically with demand.
  • Developing automated compliance tooling that enforces security policies without slowing down development.
  • And in the next 12 months, projects will include scaling our orchestration engines to handle hundreds of millions of API calls per day, expanding region-specific deployments, and advancing our open source contributions.

Your Growth Path

  • Technical Leadership — owning major services and mentoring others.
  • Staff/Principal Tracks — tackling company-wide architecture challenges.
  • Open-Source Impact — contributing upstream improvements back to the ecosystem.
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Browse stack
FocusInfrastructure EngineeringRole area
Seniority signalMiddleCandidate level
StackAWS, CI/CDPrimary skills
Location1 accepted countryEligibility

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