Deepgram
Senior Pre-Sales Solutions Engineer- India
Remote Applied Engineering role with clear candidate location fit.
PostedMar 19, 2026
Eligible countries78 accepted countries
Seniority signalSenior
Work settingRemote
Accepted candidate locations
Role overview
Senior Pre-Sales Solutions Engineer- India
Requirements and responsibilities
Readable role content extracted into sections for faster review.
What You Will Do
- Lead technical discovery for strategic opportunities. Map business goals to measurable technical success criteria and an evaluation plan.
- Design, scope, and execute POCs that prove value. Define datasets, metrics, and timelines that land a clear technical win.
- Build lightweight prototypes, sample integrations, and demos using Deepgram SDKs and APIs.
- Advise on architecture for accuracy, latency, scalability, and cost. Cover cloud, self-hosted, hybrid, and data residency needs.
- Run security and compliance threads common in APAC. Prepare crisp responses for Singapore PDPA, Japan APPI, Korea PIPA, Australia’s Privacy Act, and India’s DPDP Act.
- Triage and debug issues during evaluations. Collaborate with Product, Engineering, and Support to unblock customers quickly.
- Create reusable assets that scale. Turn repeated requests into working samples, reference architectures, runbooks, and field guides.
- Partner with Solutions Architects and Support for seamless continuity after initial wins. Stay involved through expansion phases when needed.
- Enable the field. Collaborate with AEs, CSMs, and partners on positioning, demos, and technical validation for priority use cases.
Regional Expectations
- Based in an APAC time zone with strong overlap to customer business hours across East Asia, Southeast Asia, and ANZ.
- Excellent written and spoken English. Additional Asian languages are a strong plus, especially Japanese, Korean, Mandarin, or Hindi.
- Familiarity with procurement, InfoSec, and data privacy expectations across APAC.
- Ability to travel within the region for key customer milestones. Estimated travel 10 to 20 percent.
Your First 90 Days
- Ramp on Deepgram’s product surface area, platform APIs, SDKs, evaluation methodology, and security review materials.
- Shadow strategic discovery and POC calls across APAC time zones.
- Triage and resolve low-risk tickets with a Solutions Architect or Support partner. Focus on reproductions, log and trace collection, SDK setup issues, and clear notes and handoffs.
- Publish one internal field guide that clarifies a common APAC pre-sales topic (for example data residency, telephony capture, or evaluation metrics).
Your First 90 Days
- Own two evaluations end to end with defined success criteria and timelines.
- Serve as the named technical partner for one or two strategic AEs. Run weekly technical deal reviews and prepare objection-handling packs.
- Take point on higher-signal tickets related to your evaluations, coordinating fast fixes with Product, Engineering, and Support.
- Deliver one live demo that becomes a reusable asset for the region. Pair with a Solutions Architect on a production launch to learn handoffs and escalation paths.
Your First 90 Days
- Act as the primary pre-sales technical owner for several opportunities and expansions within strategic accounts.
- Close at least one complex technical win with a measurable impact on revenue.
- Lead one customer architecture workshop that documents a reference plan for production rollout or expansion.
- Convert repeated ticket patterns into a runbook, sample, or accelerator and present a short readout on the impact.
You Will Thrive Here If You
- Enjoy the mix of customer conversations and hands-on building.
- Can move from whiteboard to working code and back without losing the thread.
- Communicate clearly with executives and deeply with engineers.
- Value speed with rigor and crisp documentation.
- Like winning together across regions and functions.
Minimum Qualifications
- 5 or more years in Solutions Engineering or a similar customer-facing technical role focused on pre-sales.
- Professional software engineering experience in at least one language such as JavaScript/TypeScript, Python, or Rust. You can build POCs and tools that real users run.
- Hands-on experience with modern cloud platforms. Comfortable with Docker, Kubernetes, networking fundamentals, and secure API design.
- Proven track record leading POCs for enterprise customers and earning the technical win.
- Clear written and verbal communication across both technical and executive audiences.
Preferred Qualifications
- Experience with speech recognition, TTS, voice quality analysis, or AI agents that orchestrate LLMs.
- Familiarity with telephony and real-time media concepts such as SIP, WebRTC, streaming, and WebSocket integrations.
- Experience with self-hosted and hybrid deployments, including Helm-based installs and production observability.
- Strong understanding of authentication, authorization, and data residency topics that appear in APAC enterprise reviews.
- Fluency in an additional Asian language such as Japanese, Korean, Mandarin, or Hindi.
How We Work
- Remote across APAC with periodic regional meetups.
- Close partnership with AEs, SAs, Product, and Engineering to support continuous coverage across APAC, EMEA, and the Americas.
- Shared playbooks, defined escalation paths, and measurable SLAs.
Interview Process
- Recruiter screen focused on experience, motivations, and logistics.
- Hiring manager conversation focused on technical depth and customer impact.
- Practical assessment that mirrors real work. Expect discovery, solution design, and a short hands-on exercise.
- Panel interviews with cross-functional partners.
- Live demo and architecture walkthrough of a past technical win. Show your approach to success criteria, trade offs, and outcomes.
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