Role overview

Enterprise Sales Engineer

Requirements and responsibilities

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Details

  • Own the sales process in partnership with Account Executives by leading and shaping the technical strategy across opportunities from PG to Closed Won
  • Lead customer discovery to uncover technical challenges, business goals, and success criteria, then translate those needs into tailored Datadog solutions
  • Deliver engaging product demos, technical presentations, and workshops that connect platform capabilities to customer outcomes
  • Project manage technical evaluations (POVs) end-to-end: scoping use cases and requirements, defining success criteria, building a project plan with clear timelines, and holding all participants accountable to the process
  • Identify and cultivate technical champions within customer accounts, empowering them to advocate for Datadog adoption and drive consensus internally
  • Participat e actively in structured product and engineering field feedback sessions, serving as the technical voice of the customer to help shape product direction
  • Maintain operational excellence by ensuring activity, deal progress, and customer interactions are accurately documented and up to date in related systems
  • Collaborate cross-functionally with Product, Support, and GTM teams to address customer needs and resolve technical blockers
  • 5+ years of experience in Sales Engineering, Solutions Engineering, or a technical customer-facing role within an enterprise environment
  • Skilled at navigating multi-stakeholder environments and adapting communication style to technical, business, and executive audiences
  • Proficient background in public cloud (AWS, Azure, GCP), Kubernetes, APM/tracing, security, developer experience, observability
  • Strong communication skills, with the ability to explain technical concepts to a range of audiences
  • A consultative approach to problem-solving and customer engagement
  • Ability to manage multiple opportunities and priorities in a fast-paced environment
  • Growth mindset by embracing change and AI tools
  • Willingness to travel as needed to support customer engagements
  • Best-in-breed onboarding
  • Generous global benefits
  • Intra-departmental mentor and buddy program for in-house networking
  • New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
  • Continuous professional development, product training, and career pathing
  • An inclusive company culture, able to join our Community Guilds and Inclusion Talks
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Browse stack
FocusEnterprise Sales EngineeringRole area
Seniority signalOpen levelCandidate level
StackAWS, Azure, GCPPrimary skills
Location1 accepted countryEligibility

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