Role overview

Senior Field Technical Program Manager, Professional Services

Requirements and responsibilities

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Details

  • Portfolio Success: Own and lead a portfolio of highly complex, high-visibility programs, ensuring they remain perfectly aligned with strategic customer objectives.
  • Operational Excellence: Drive innovation and efficiency across the PS team to deliver increasingly better results for the Business Unit.
  • Strategic Alignment: Proactively coordinate technical milestones and program-level dependencies across multiple concurrent engagements.
  • Leadership Hub: Act as the primary lead for complex technical delivery discussions, collaborating with M5-level managers to ensure rapid and successful project momentum.
  • Mentorship: Elevate the entire team by mentoring junior TPMs and refining delivery processes to scale our global impact.
  • Experience: 5–8 years managing complex technical programs.
  • Technical Bar: Intermediate technical fluency; 1 Databricks Associate-level Certification required within 6 months of hire.
  • AI Proficiency: Demonstrated ability to integrate AI tools into program management workflows to drive operational performance.
  • Process Innovation: A track record of enhancing delivery standards and implementing changes that improve operational performance.
  • Mandatory Certifications: PMP Certification (Project Management Professional) required within 6 months of hire.
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FocusProfessional Services OperationsRole area
Seniority signalLeadCandidate level
StackSparkPrimary skills
Location1 accepted countryEligibility

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