Role overview

Senior Technical Account Manager

Requirements and responsibilities

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Requirements

  • Minimum of 5 years in a related function with direct customer advocacy and engagement experience in post-sales
  • Passion for customer success and empathy for customer outcomes and value
  • Great communication and relationship management skills
  • Proven track record and experience working with large complex enterprises and developing relationships in a high growth environment
  • Experience with Observability, Logs, Metrics, IT Operations and Security with a deep understanding of managing data pipelines through the entire data lifecycle
  • Proven ability to drive continuous product value by developing new use-cases relating to reducing, reusing, enriching, and routing data to achieve customer outcomes
  • Quick learner with good technical and problem-solving skills
  • Willingness to travel as needed (up to 25%)
  • Live in Germany

Benefits

  • Competitive salary
  • Incentive compensation (commission) for sales and sales-adjacent roles
  • Cribl Corporate Bonus Program
  • Retirement/pension support
  • Paid holidays and paid time off
  • Remote office setup support
  • Equity
  • Wellness and support programs
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FocusTechnical Account ManagerRole area
Seniority signalSenior, LeadCandidate level
StackStack listed in descriptionPrimary skills
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