Enterprise Field Engineer- Boston

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Collaborate with Account Executives to understand customer requirements and develop customized technical solutions
Translate business objectives into technical requirements and solution designs.
Drive compelling demos and impactful Proof of Values (PoVs) to effectively showcase the value of the CodeRabbit platform
Help in responding to security questionnaires
Habitually provide feedback and collaborate cross-functionally with product and engineering teams to address customer issues with a focus on improving the product experience
Stay abreast with industry trends, and emerging technologies in AI-powered development tools and platforms
Contribute towards improvement of internal tools and documentation of playbooks, guides and best practices
Support transition from pre-sales to post-sales to ensure a smooth customer onboarding experience

5+ years of experience in a customer-facing technical role with 2+ years in a dynamic, fast-paced, startup-like environment
Experience working with diverse stakeholders, from technical teams to business leaders.
Strong organizational skills and ability to manage multiple customer needs simultaneously
Strong experience with software development tools and platforms
Comfortable working with commandline
Knowledge in cloud platforms (AWS, GCP or Azure)
Excellent communication and interpersonal skills.
Strong sense of ownership, self-motivation and eagerness to acquire new skills solve new problems
Willingness to uplevel the knowledge and skills of your peers through mentorship, trainings and shadowing

Experience in container orchestration platforms (e.g., Kubernenetes), infrastructure as code (e.g. Terraform), CI/CD tools (e.g. Github Actions)

🤝 Collaborative Humans: Prioritizing collective intelligence
🚀 Fearless Innovators: Turning obstacles into growth opportunities
💪 Persistent, Passionate Developers: Thriving on complex, long-term challenges
🎯 Impact-Driven Creators: Crafting intuitive tools for developers
🧠 Rapid Learners and Un-learners: Adapting quickly in our fast-paced technological world

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