Coder
Forward Deployed Engineering Manager
Remote Revenue role with clear candidate location fit.
PostedMay 21, 2026
Eligible countries1 accepted country
Seniority signalLead
Work settingRemote
Accepted candidate locations
USA
Role overview
Forward Deployed Engineering Manager
Requirements and responsibilities
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Details
- Build Coder’s Forward Deployed Engineering program inside Customer Solutions
- Own the first wave of post-sales patterns, especially onboarding and customer “get well” motions
- Help customers implement both the technical and organizational changes required to adopt agentic development workflows
- Partner with the Field CTO and Customer Solutions leadership to align strategy, customer feedback, and execution
- Use customer signals, product feedback, and operational data to improve onboarding quality, health outcomes, and expansion readiness
- Develop repeatable patterns that can scale across customer segments with different levels of complexity
- Help define how AI and human-in-the-loop workflows should modernize Customer Solutions over time
- Contribute to hiring and team formation, with an expectation that this function grows further by year-end
- You’ve led or helped build technical customer-facing teams such as professional services, forward deployed engineering, solution architecture, or implementation
- You like operating as both a builder and a leader
- You can work directly with customers while also designing the systems, patterns, and operating model behind the work
- You’re comfortable with ambiguity and energized by defining a new category of work rather than inheriting a finished playbook
- You care about customer outcomes, product feedback loops, and practical organizational change
- You have enough technical depth to engage credibly with cloud-native platforms, developer workflows, and AI-enabled development practices
- (Tacos? If you need an ice-breaker, ask how we say thanks by giving tacos!)
- Experience with Terraform, platform engineering, developer infrastructure, or cloud development environments
- Experience in regulated or large enterprise environments
- Experience introducing new operating models across post-sales or go-to-market teams
Our use of AI in hiring
- Ashby helps us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions - it helps our team prioritize which applications to review first.
- Granola takes notes during our interview calls so our team can focus on the conversation with you.
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