Role overview

Solutions Engineer

Requirements and responsibilities

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Your Impact

  • Be the Technical Authority: Own and win the technical decision. Lead breakdown sessions, competitive bake-offs, and sophisticated proofs-of-value that prove Cisco's superiority.
  • Master and Promote: Serve as the go-to authority; articulating its vision, strategy, and technical details to audiences from engineers to executives.
  • Design for Complexity: Architect and validate trailblazing, single-architecture solutions for our customers' most high-reaching requirements, ensuring technical excellence and adaptability.
  • Win as a Team: Partner with Cisco ecosystem and Account Managers to provide the critical domain expertise needed to win strategic opportunities. Be the authoritative voice on the account team.
  • Mentor and Scale Expertise: Act as a force multiplier, mentoring and enabling the broader SE community on your technology. Develop and share protocols that elevate the entire organization.
  • Influence Product Direction: Serve as a critical feedback loop to Cisco's engineering and business units. Your real-world insights will directly influence the roadmap and future of our products.

Preferred Qualifications

  • Demonstrable experience building and maintaining positive relationships with customers and partners.
  • 5+ years of communication and presentation skills with internal partners or external customers
  • Observability or security pre-sales experience
  • Extensive experience with completing RFXs, competitive analysis, positioning, and first-hand competitive bake-offs.
  • Relevant industry certifications relevant to your specialty (e.g., CISSP)
  • Strong understanding of automation, APIs, and programmability within your domain of expertise.
  • Experience in a thought leadership role (e.g., public speaking, writing technical blogs or whitepapers)

Message to applicants applying to work in the U.S. and/or Canada:

  • 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
  • 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
  • Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
  • Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
  • 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
  • Additional paid time away may be requested to deal with critical or emergency issues for family members
  • Optional 10 paid days per full calendar year to volunteer

Message to applicants applying to work in the U.S. and/or Canada:

  • .75% of incentive target for each 1% of revenue attainment up to 50% of quota;
  • 1.5% of incentive target for each 1% of attainment between 50% and 75%;
  • 1% of incentive target for each 1% of attainment between 75% and 100%; and
  • Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
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