Cisco
Customer Relibility Engineer- Isovalent
Remote Customer Reliability Engineering role with clear candidate location fit.
PostedJul 7, 2026
Eligible countries1 accepted country
Seniority signalSenior
Work settingRemote
Accepted candidate locations
USA
Role overview
Customer Relibility Engineer- Isovalent
Requirements and responsibilities
Readable role content extracted into sections for faster review.
Details
- Bachelor’s + 8 years ofrelatedexperience or Master’s + 6 years ofrelatedexperienceor PhD + 3 years of related experience
- 6+ years of direct experience supporting and engaging with enterprise customers in a technical capacity
- 3+ years of experience operating Linux systems
- 2+ years of experience managing and scaling Kubernetes clusters or similar technoligies in production environments.
- 2+ years of experience with Terraform for deployment of cloud infrastructure
- Knowledge of standard methodologies for Linux operating systems security and their application in cloud-native technologies and environments
- Evidence of direct experience using network troubleshooting tools, including but not limited to packet capture and analysis utilities
- At least 2+ years of experience acting as a higher escalation point across multiple products lines
- Openshift experience is highly preferred
- Demonstratedexpertisein networking concepts and technologies across OSI layers 2 through 7
- Experience resolving issues with Kubernetes and cloud-native technologies in small tomedium sizeKubernetes environments
- Prior professional experience with Container Networking Interfaces (CNI) including installation, configuration, and troubleshooting.
Message to applicants applying to work in the U.S. and/or Canada:
- 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
- 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
- Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
- Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
- 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
- Additional paid time away may be requested to deal with critical or emergency issues for family members
- Optional 10 paid days per full calendar year to volunteer
Message to applicants applying to work in the U.S. and/or Canada:
- .75% of incentive target for each 1% of revenue attainment up to 50% of quota;
- 1.5% of incentive target for each 1% of attainment between 50% and 75%;
- 1% of incentive target for each 1% of attainment between 75% and 100%; and
- Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
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