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Strategic Account Manager, Enterprise
Remote 20405 S&M - Sales - Square Account Management role with clear candidate location fit.
PostedRecently added
Eligible countries1 accepted country
Seniority signalLead
Work settingRemote
Accepted candidate locations
Australia
Role overview
Strategic Account Manager, Enterprise
Requirements and responsibilities
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You Will
- Build partnerships and establish lasting relationships with existing sellers to retain and grow our presence with large upmarket organisations across retail, F&B and events
- Take full ownership of your managed book and oversee business prioritisation, contracting, technology strategy and ongoing account management
- Discover the challenges and aspiration of sellers within your book, using Square's platform and product portfolio to enable their success through up-sell and cross-sell opportunities
- Partner with sales colleagues to establish and grow newly on-boarded, high-value sellers
- Be the "voice of the seller" curating analysis of product performance from your managed book, and provide relevant feedback to inform for product roadmap decision-making
You Have
- 7+ years experience in account management, business development, consulting, partnerships, or sales focused on technical products, with significant experience managing enterprise-level accounts
- Experience achieving revenue metric goals across both growth and retention
- In-depth experience collaborating internally with partners on complex deals or partnerships typical of enterprise-scale engagements
- Experience requirements gathering with enterprise customers, building business cases for feature development with product teams, while balancing expectations for both parties
- Formal sales methodology training
- Experience supporting go-to-market efforts for new products
- Experience in the Hospitality and/or Food & Beverage industry
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