Akuity
Senior Site Reliability Engineer
Remote Site Reliability Engineering role with clear candidate location fit.
PostedJul 7, 2026
Eligible countries1 accepted country
Seniority signalSenior
Work settingRemote
Accepted candidate locations
USA
Role overview
Senior Site Reliability Engineer
Requirements and responsibilities
Readable role content extracted into sections for faster review.
Platform Reliability & SLAs
- Own SLI/SLO/SLA definitions for the Akuity SaaS platform and drive continuous improvement against them
- Design, instrument, and maintain observability systems (metrics, logs, traces) across multi-region AWS infrastructure
- Identify reliability gaps, lead blameless post-mortems, and close the loop with permanent fixes
- Partner with engineering teams to build reliability into new features before they ship to production
On-Call & Incident Response
- Participate in an on-call rotation and act as incident commander for high-severity production events
- Build and maintain runbooks, escalation paths, and incident playbooks that keep mean time to resolution low
- Drive improvements to alerting fidelity; reduce noise, increase signal, eliminate toil
- Lead post-incident reviews with clear timelines, root cause analysis, and follow-through on action items
Required
- 5+ years of SRE, platform engineering, or production operations experience in a SaaS environment
- Deep hands-on Kubernetes expertise; you understand the scheduler, networking, storage, and autoscaling at a level where you can debug anything
- Strong AWS fundamentals across compute (EC2, EKS), networking (VPC, NLB, Route53), storage (S3, RDS), and IAM
- Experience defining and operating against SLOs in production; you've written error budgets, not just read about them
- Proficiency with observability tooling (Prometheus, Grafana, OpenTelemetry, Datadog, or equivalent)
- Solid scripting and automation skills; Go, Python, Bash, or similar; you automate what you touch
- Strong written communication: clear runbooks, sharp incident reports, thoughtful post-mortems
- Live within US time zones (Pacific through Eastern), including Canada and other regions
Strong Advantage
- Experience with Argo CD, Kargo, or GitOps-based delivery workflows
- Familiarity with multi-region, multi-cluster Kubernetes deployments
- Experience with compliance-adjacent infrastructure (SOC 2, ISO 27001, HIPAA, or PCI DSS)
- Background operating infrastructure for other platform or developer tooling companies
Our Stack
- Kubernetes (EKS): multi-region, enterprise-grade clusters serving Argo CD and Kargo workloads
- AWS: primary cloud provider across all production and DR environments
- Argo CD & Kargo: GitOps delivery tools we build and run ourselves
- Prometheus, Grafana, and OpenTelemetry for observability
- Terraform and GitOps-driven infrastructure management
What We Offer
- Competitive compensation, commensurate with experience
- Equity participation in a well-funded, growing company
- Fully remote: work from anywhere within US time zones (Pacific through Eastern), including Canada and other regions
- Home office stipend and equipment budget
- Flexible time off and a culture that respects it
- Work directly with the engineers who built Argo CD and Kargo; you'll learn a lot here
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