Role overview

Business Development Representative SMB

Requirements and responsibilities

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Details

  • 0-1+ years of relevant customer-facing experience, preferably in sales or related roles.
  • Demonstrates a genuine interest in a sales career and understanding the sales process. and an eagerness to solve our prospects’ problems
  • Solid communication and interpersonal skills, possessing the demonstrated ability to: articulate ideas clearly and concisely verbally and in writing, comfortably engage with new people and build rapport over the phone, email, and social media.
  • Has business acumen, having a foundational grasp of how businesses operate, including common challenges and the importance of revenue generation.
  • Proficiency in basic computer applications such as standard office software and demonstrates an aptitude for learning new technology, including CRM systems and sales engagement tools.
  • Resilient, self-motivated, and committed to achieving targets while thriving in a remote environment.
  • Curious and coachable, with an ability to embrace and apply feedback, adapt, and continuously improve.
  • Proactively identify and engage prospects through strategic outbound prospecting activities, including cold calling, email campaigns, and leveraging social selling techniques.
  • Qualify inbound leads generated through marketing efforts, understanding their needs and determining their fit for our solutions.
  • Conduct engaging conversations with prospects to understand their business challenges and effectively communicate the value of our offerings.
  • Diligently research and gather information on target accounts to create strategies for outreach and maximize engagement.
  • Created a qualified pipeline for Account Executives, ensuring a smooth transition in the sales process.
  • Maintain accurate and up-to-date records of all activities and prospect interactions within our CRM system to support reporting and pipeline visibility.
  • Regularly collaborate with Account Executives and sales managers to prioritize outreach efforts, seek guidance on best practices, and refine approaches.
  • Meet and exceed monthly and quarterly targets for qualified opportunities generated.
  • Continuously learn about our products, services, and the market landscape to effectively communicate our value proposition.
  • Utilize feedback and tools from coaching sessions to identify improvement areas in calls or emails, proactively refining outreach and objection-handling techniques.
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