Sentry
Senior Solutions Engineer
Rol remoto de Customer Success con fit claro de ubicación del candidato.
Publicado16 ene 2026
Países elegibles1 país aceptado
Señal de senioritySenior
Modelo de trabajoRemoto
Ubicaciones aceptadas para candidatos
Australia
Resumen del rol
Senior Solutions Engineer
Requisitos y responsabilidades
Contenido del rol extraído en secciones para revisar más rápido.
About Sentry
- Understand customers' pain points and objectives and translate those into implementation and onboarding plans to meet those objectives and demonstrate business value.
- Develop best practices, educational offerings, and content around error and performance management, open-source, or the Sentry product (ex: “how-to” articles and/or videos on specific functionality of the product).
- Act as a trusted advisor and subject-matter expert for customers to assist with instrumenting software engineering and monitoring best practices
- Provide workshop-level interaction to customers in order to drive the maturity of use and broader adoption.
- Work cross-functionally (internally) to provide feedback to the product and development teams and align Sentry's product roadmap with improving time to value-delivered.
About Sentry
- Enjoy talking about technology and interfacing with engineers and engineering leaders.
- Appreciate working in a dynamic environment, on a variety of projects with customers from lots of different industries.
- Love flexing your creative brain by developing solutions, resources, and content from scratch (scripts, code samples, demos, sales-consumable collateral/documents, etc.).
- Have a fast-paced, results-driven mindset.
- Love developer tools, open-source, and/or all things software development life cycle!
About Sentry
- 5+ years as a Solutions Engineer (preferred), Implementation Consultant, Support Engineer, or Software Developer with experience leading projects and/or working with customers.
- Hands-on experience working with programming languages and frameworks including JavaScript, Python, Node.js, Java, PHP, .NET, Ruby, React, React Native, Mobile Native (iOS and/or Android), etc.
- Possess excellent communication and presentation skills.
- Problem solver, knowledgable, and can-doer
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