Resumen del rol

QA Analyst / Software Tester (Tier 2 Support – Release & Defect Validation) (PL

Requisitos y responsabilidades

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Key Responsibilities

  • Own Tier 2 validation: Reproduce reported issues, validate fixes, confirm acceptance criteria, and document clear test evidence.
  • Perform regression and impact testing to ensure fixes do not affect dependent workflows or systems.
  • Support release validation by executing regression and smoke testing for patches, configuration changes, and maintenance releases.
  • Manage defects end-to-end: log, track, retest, and communicate status and risks using tools such as Azure DevOps, JIRA, or TestRail.
  • Build and maintain lean, reusable regression test packs and incident-based test scenarios to improve QA efficiency and consistency.

Qualifications

  • 5+ years of QA/testing experience in enterprise environments (production/operational support experience preferred).
  • Strong expertise in manual testing for defect validation and release cycles, including targeted retesting and regression.
  • Experience working with .NET and/or Microsoft SharePoint applications.
  • Familiarity with vendor-supported SaaS applications, including validation of vendor fixes and coordination with support teams.
  • Experience with defect tracking and test management tools (e.g., Azure DevOps, JIRA, TestRail).
  • Experience leveraging AI tools to improve productivity in test design, defect analysis, and validation activities is an asset.
  • Strong documentation skills with the ability to provide clear, stakeholder-ready reporting (test evidence, risks, release readiness).

Nice to haves

  • Exposure to ITSM tools (e.g., ServiceNow) is an asset. The role involves working with tickets for defect validation, and training will be provided.
  • Exposure to tools such as Power BI, GitHub Enterprise, and GitHub Copilot.
  • Experience working in structured release and support environments.
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FocoSoftware TestingÁrea del rol
Señal de seniorityMiddleNivel del candidato
StackAzureSkills principales
Ubicación32 países aceptadosElegibilidad

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