Resumen del rol

Senior Site Reliability Engineer, Kong Konnect

Requisitos y responsabilidades

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What You’ll Do:

  • Operate and scale Kong’s global SaaS platform (Konnect), ensuring reliability, availability, and performance across regions and clouds.
  • Build, automate, and maintain Kubernetes-based infrastructure and deployment workflows using Terraform/Terragrunt, Helm, and ArgoCD.
  • Design, maintain, and optimize multi-region data and caching layers — including PostgreSQL, Redis, ClickHouse, and Druid — for high availability and low latency.
  • Operate and improve Kong Gateway and Kong Mesh environments supporting hybrid and distributed architectures.
  • Develop and maintain CI/CD pipelines and GitOps workflows to automate service delivery and ensure consistent infrastructure changes.
  • Enhance observability and incident response readiness through systems like Datadog, Prometheus, Grafana, and Thanos, defining and tracking SLOs.
  • Collaborate closely with development and security teams to ensure smooth operation of SaaS services in compliance with reliability, security, and regulatory standards.
  • Participate in a global 24/7 on-call rotation and drive continuous improvement of operational playbooks and postmortem practices.
  • Lead and contribute to scaling initiatives that improve elasticity, reliability, and cost-efficiency across the SaaS platform.

What You’ll Bring:

  • BS in Computer Science or equivalent practical experience.
  • Proven experience managing SaaS or PaaS systems at enterprise scale (multi-region, multi-tenant, secure environments).
  • Deep expertise in Kubernetes, including debugging cluster/networking issues and designing for fault tolerance and scalability.
  • Strong proficiency with Infrastructure as Code tools like Terraform or Terragrunt.
  • Experience with CI/CD pipelines and GitOps workflows (ArgoCD, Atlantis, Helm).
  • Proficiency in one or more programming languages (Go, Python, Bash) for automation and tooling.
  • Solid understanding of Linux/Unix systems, networking (DNS, TLS/SSL, HTTP), load balancers and distributed systems.
  • Experiencing working with API gateway and service mesh technologies
  • Familiarity with streaming systems like Kafka and observability platforms (Datadog, Prometheus, Grafana).
  • Experience working in a 24/7/365 production support environment.

Bonus Points:

  • Hands-on experience with Kong Gateway, Kong Mesh, or similar service connectivity technologies.
  • Experience operating ClickHouse, Druid, or other time-series and analytics databases.
  • Experience managing PostgreSQL and Redis in multi-region configurations.
  • Working knowledge of AWS networking (PrivateLink, Transit Gateway, VPC Peering, Firewalls), Azure VNet, or GCP NCC.
  • Strong understanding of disaster recovery, resiliency testing, and compliance-driven reliability practices.
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FocoSenior Site Reliability EngineerÁrea del rol
Señal de senioritySeniorNivel del candidato
StackAWS, Azure, CI/CDSkills principales
Ubicación1 país aceptadoElegibilidad

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