Resumen del rol

Senior Backend Engineer- Monitoring and Anomaly Detection (Monetization)

Requisitos y responsabilidades

Contenido del rol extraído en secciones para revisar más rápido.

An overview of this role

  • Automated billing anomaly detection for event drops, abuse spikes, and transactional discrepancies
  • End-to-end telemetry, tracing, and reconciliation across CustomersDot, Salesforce, Zuora, and usage and billing pipelines

What you’ll do

  • Design, build, and operate metrics, logs, and traces across the Monetization stack using tools such as Prometheus and Grafana.
  • Implement automated detection for billing, data, and event anomalies, and route alerts to the designated feature teams.
  • Develop reconciliation and data integrity checks across usage and billing pipelines.
  • Define and track service reliability targets (SLOs) and service level indicators (SLIs) to measure reliability, write runbooks, and take part in incident handling.
  • Explore artificial intelligence and machine learning techniques to predict system anomalies and accelerate resolution.
  • Review merge requests and offer feedback to other Monetization engineers.
  • Collaborate with Product, Finance, Support, and other partners to turn operational needs into reliable tooling.

What you’ll bring

  • Professional experience with Ruby on Rails.
  • A background in site reliability or observability engineering, including monitoring, alerting, SLOs, SLIs, runbooks, incident handling, and tools such as Prometheus, Grafana, and OpenTelemetry.
  • Experience building anomaly detection, monitoring, or risk management tooling.
  • Exposure to data stores for reporting and insights, especially ClickHouse, and the change data capture and event streaming pipelines that feed them, such as Siphon and NATS JetStream.
  • Experience with billing, financial, or other business-critical systems.
  • Experience owning a project from concept to production, including proposal, discussion, execution, and monitoring.
  • Clear, concise communication about complex technical, architectural, and organizational problems in English, with the ability to propose thorough, iterative solutions in a remote and largely asynchronous work environment.
  • Additional relevant experience includes working knowledge of Python for anomaly detection and data work, and experience with Zuora or Salesforce.

How GitLab Supports Full-Time Employees

  • Benefits to support your health, finances, and well-being
  • Flexible Paid Time Off
  • Team Member Resource Groups
  • Equity Compensation & Employee Stock Purchase Plan
  • Growth and Development Fund
  • Parental Leave
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FocoData EngineeringÁrea del rol
Señal de senioritySeniorNivel del candidato
StackPython, SalesforceSkills principales
Ubicación1 país aceptadoElegibilidad

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