Resumen del rol

Backend Software Engineer — Applied ML & LLM Systems

Requisitos y responsabilidades

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What You’ll Do

  • Build systems that extract structured data from emails, documents and other unstructured sources.
  • Enrich migrated client, landlord, tenant and property records with useful information from communication history.
  • Develop solutions that summarise a client’s full email history and surface the most relevant context inside Dwelly.
  • Build production NLP / ML-backed backend services that work reliably on messy real-world data.
  • Improve retrieval and ranking systems using approaches such as RAG, BM25, embeddings, hybrid search and reranking.
  • Define quality metrics, evaluation datasets and feedback loops for extraction, summarisation and retrieval systems.
  • Build Python backend services and APIs using frameworks such as FastAPI, Django, Flask or similar.
  • Integrate ML and LLM workflows into production systems with clear error handling, observability and maintainability.
  • Work closely with engineering, product and operations teams to turn real business problems into scalable automation systems.

What We’re Looking For

  • Strong Python backend engineering experience.
  • Experience with API frameworks such as FastAPI, Django, Flask or similar.
  • Production experience with NLP, ML, information extraction, retrieval, ranking or summarisation systems.
  • Ability to take research ideas or prototypes into production.
  • Strong understanding of evaluation, metrics and quality measurement for ML / LLM systems.
  • Practical experience with retrieval systems such as RAG, BM25, embeddings, hybrid search or reranking.
  • Comfortable working with messy, ambiguous or incomplete real-world data.
  • Ability to build reliable services around ML workflows, including monitoring, testing and failure handling.
  • Good understanding of LLM limitations, hallucination risks and safe user-facing AI.
  • Strong ownership mindset and ability to work independently in ambiguous product areas.

Nice to haves

  • Experience building AI or LLM agents.
  • Experience with document understanding, email parsing, entity extraction or CRM enrichment.
  • Experience with LLM evaluation, prompt/version management or human-in-the-loop review workflows.
  • Experience with vector databases or search infrastructure.
  • DevOps or CI/CD experience for deploying ML-backed services.
  • Experience testing ML systems on complex production datasets.
  • Experience with typed programming languages such as TypeScript, Java, C#, C++, Kotlin, Scala or similar.

What Success Looks Like

  • Useful information can be extracted from emails and documents with measurable quality.
  • Client communication histories can be summarised safely, clearly and with relevant context.
  • Retrieval and ranking systems improve over time through evaluation and feedback.
  • ML and LLM workflows are reliable, observable and production-ready.
  • Operations and product teams can trust the outputs and understand when human review is needed.
  • Unstructured data from acquired agencies becomes usable inside Dwelly faster and with less manual work.

Compensation & Benefits:

  • Fully remote role.
  • Competitive compensation based on experience and impact.
  • Opportunity to work on high-leverage automation systems at the intersection of backend engineering, applied ML, data and real operational workflows.
  • Competitive salary with the potential for equity options based on performance, recognising exceptional contributions to our integration success.

Our Principles

  • Customer obsession rather than competitive focus
  • Passion for invention
  • Operational excellence
  • Long-term thinking
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FocoBackend EngineeringÁrea del rol
Señal de seniorityMiddleNivel del candidato
StackCI/CD, Java, LLMSkills principales
Ubicación44 países aceptadosElegibilidad

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