Pre-Sales Solutions Engineer (EST or PST)

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Lead technical discovery and solution design for enterprise prospects and customers
Architect and implement custom proof-of-concepts and technical demonstrations that address specific customer use cases
Provide expert guidance on API integration, performance optimization, and deployment strategies
Partner with Account Executives to navigate technical objections and accelerate the sales cycle
Contribute to technical content creation including implementation guides, reference architectures, and best practices
Mentor junior team members and share technical knowledge across the organization
Represent the voice of the customer to product and engineering teams

First 30 Days: Complete comprehensive onboarding to understand Deepgram's technology, products, and competitive landscape. Shadow senior team members on customer calls and begin building technical demos. Gain proficiency with our core APIs and documentation.
60 Days: Lead technical discovery calls with account executives, and develop custom proof-of-concepts for prospects. Begin contributing to technical content. Participate in sales strategy sessions and provide technical insights to deals in progress.
90 Days: Own the technical relationship with assigned accounts. Develop and present complex solutions addressing specific customer challenges. Begin mentoring newer team members and contributing to the pre-sales methodology.

Are passionate about translating complex technical capabilities into business value
Thrive in consultative customer environments where you can showcase your technical expertise
Enjoy the strategic aspects of enterprise sales cycles while maintaining technical credibility
Find satisfaction in seeing your technical solutions drive customer adoption and success
Are energized by staying at the forefront of AI and speech technology

5+ years of experience in technical pre-sales, solutions architecture, or similar customer-facing technical roles
Strong software engineering background with professional development experience in at least one modern programming language, such as Python, JavaScript/TypeScript, or similar languages
Proven track record of successfully navigating complex technical sales cycles
Experience building and demonstrating proof-of-concepts or technical solutions to diverse audiences
Excellent verbal and written communication skills with the ability to translate technical concepts for both technical and non-technical stakeholders

Experience with speech recognition, NLP, AI/Voice agents, or related AI technologies
Experience building customer-facing demos and sample code
Knowledge of cloud platforms (AWS, GCP, Azure) and containerization technologies like Docker and Kubernetes (K8s)
Experience with API-first products and developer tools
Background in sales methodologies such as Triangle, MEDDIC, or Solution Selling