Resumen del rol

Solutions Engineer

Requisitos y responsabilidades

Contenido del rol extraído en secciones para revisar más rápido.

Key Responsibilities

  • Collaborate with National Account Executives and Partner Managers to manage and interpret customer business and technical requirements.
  • Configure and maintain software demonstration environments.
  • Deliver compelling software demonstrations via web and in-person meetings.
  • Provide pre-sales technical assistance and product education to prospects.
  • Answer business and technical inquiries related to product capabilities and application security.
  • Write technical and functional content for RFP responses.
  • Scope and define custom work such as API integrations or feature requests; develop workflow and process diagrams in collaboration with customers.
  • Support AI-related projects through definition and solutioning.
  • Partner with Account Management to ensure smooth transitions from Sales to Operations, contributing to Account Plans.
  • Serve as a liaison between Sales, Product, and other technical departments.
  • Perform other duties as assigned.

What You Bring

  • A natural problem solver who thrives in fast-paced, dynamic environments.
  • Strong adaptability and ability to learn new technologies quickly.
  • Independent yet collaborative, with a strong sense of ownership and teamwork.
  • Excellent verbal and written communication skills; able to tailor messaging to various audiences.
  • Reliable and punctual with a proactive work ethic.
  • A commitment to fostering positive relationships between the company and the community.

Requirements

  • Previous experience as a Sales Engineer, ideally in a SaaS environment.

Requirements

  • Working knowledge of the background screening industry (preferred).

Requirements

  • Functional understanding of APIs and browser-based integrations.System Requirements
  • At least 15mbps for the main internet and at least 10mbps for backup

Requirements

  • A desktop or laptop that has an i5 processor with at least 8 GB RAM and an i3 processor for backup
  • Note: Back-ups should still be able to function when there is a power interruption
  • A webcam
  • Noise-canceling USB Headset
  • Quiet, Dedicated Home Office
  • Smartphone

Benefits

  • Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.
  • Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field.
  • Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward.
  • Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.
  • Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.
  • Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.
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