Senior Strategic Account Executive

Details

• Drive new, upselling business revenue by identifying, qualifying, and closing high-impact opportunities with enterprise customers.
• Own the entire sales cycle — from prospecting to negotiation and closing — with a focus on strategic and consultative selling.
• Understand customer needs and business drivers to position Twilio’s platform and APIs as transformative solutions.
• Build and maintain strong, long-term relationships with key stakeholders, including C-level executives, technical leaders, and business decision-makers.
• Collaborate with Solutions Engineers, Product, Marketing, and technical teams to design and deliver value-added solutions.
• Develop account plans, territory strategies, and accurate sales forecasts to achieve and exceed revenue targets.
• Navigate complex sales cycles involving multiple stakeholders and buying centers.
• Continuously learn and stay informed about Twilio’s evolving product suite and industry trends to better serve clients.
• Represent Twilio at industry events, conferences, and meetings to build pipeline and elevate brand awareness.
• Champion the voice of the customer internally to help shape future product enhancements and go-to-market strategies.
• 15+ years of experience in B2B sales, preferably in the SaaS, cloud communications, or enterprise software industries.
• Proven track record of consistently exceeding sales quotas and driving multi-million dollar deals.
• Experience selling complex solutions to technical and business stakeholders at the enterprise level.
• Strong consultative selling skills and ability to develop tailored value propositions for strategic accounts.
• Excellent communication, negotiation, and presentation skills, both written and verbal.
• Comfortable navigating complex organizations and influencing cross-functional teams (e.g., product, marketing, engineering).
• Deep understanding of the sales cycle, including prospecting, qualifying, forecasting, and closing.
• Ability to thrive in a fast-paced, ambiguous, and high-growth environment.
• Experience using Salesforce or similar CRM tools to manage pipelines and forecast revenue.
• Strong business acumen and ability to understand customer pain points and industry trends.
• Bachelor’s degree required; MBA or technical background is a plus.
• Fluency in English.
• CPaaS experience
• Financial Services industry
• CX experience
• B2B/SaaS Sales: Demonstrated success in selling cloud-based solutions, SaaS, or similar technologies
• Proven Results: Track record of consistently meeting or exceeding sales targets.