Senior Engineering Manager, Web Apps

Details

• Lead day-to-day engineering execution in a hands-on management capacity, ensuring priorities, ownership, timelines, risks, dependencies, and quality expectations are clear.
• Manage Web Services engineers and contractors, including coaching, feedback, prioritization, performance support, and team development.
• Manage team budget and resource planning, including contractor, vendor, tooling, service, operational expense, and headcount planning inputs.
• Translate product direction, technical priorities, and organizational needs into coordinated engineering plans.
• Establish team processes, workflows, planning practices, and operating rhythms that improve clarity, accountability, quality, and predictability.
• Maintain enough product and architectural context to evaluate tradeoffs, identify risks, and manage engineering work credibly.
• Improve engineering practices related to code review, testing, documentation, release readiness, observability, technical debt, and operational readiness.
• Coordinate launch and operational readiness across technical and cross-functional partners.
• Communicate progress, priorities, risks, and decisions clearly to stakeholders while fostering an engineering culture grounded in accountability, inclusion, technical quality, open-source values, and continuous improvement.
• 15+ years of overall industry experience, with at least 10 years of engineering leadership experience in software product, hosted services, SaaS, cloud-based applications, communications platforms, or similarly complex technical environments.
• 5+ years of people management experience in an engineering environment, including coaching, feedback, prioritization, performance support, career development, and team development.
• Experience managing senior technical teams, team budget and resource planning, and partnerships with directors, senior ICs, product stakeholders, infrastructure/SRE teams, contractors, external partners, and cross-functional stakeholders.
• Experience translating technical, product, or organizational direction into clear execution plans, ownership models, delivery practices, operating rhythms, and measurable outcomes.
• Technical depth sufficient to understand engineering tradeoffs, release risks, codebase quality, architectural implications, service reliability, security/privacy considerations, operational readiness, and engineering practices such as code review, testing, documentation, observability, CI/CD, incident learning, and technical debt management.
• Strong communication and relationship-building skills, with the ability to create clarity, accountability, and follow-through in small, scaling, ambiguous, or evolving environments.
• Demonstrated ability to thoughtfully evaluate and integrate AI-enabled tools into engineering management practices, team workflows, decision-making, and productivity improvements, while setting clear expectations around accuracy, privacy, security, and responsible use.
• Experience with hosted email, calendaring, scheduling, secure file sharing, communications platforms, or related subscription products.
• Experience with identity systems, billing/subscription integrations, customer lifecycle workflows.
• Experience working in open-source or maintainer-style engineering environments.
• Experience with privacy-preserving product design, data minimization, security reviews, compliance needs, or user-controlled systems.
• US: $175,000 - $200,000 USD
• Canada: $155,000 - $180,000 CAD
• Fully remote work & schedule flexibility
• Company-provided laptop
• Annual bonus program
• Monthly remote work stipend
• Annual professional development stipend
• Industry conferences
• Company all-hands and team gatherings
• 24 days PTO per year (prorated)
• Your birthday
• Year-end company shutdown
• 9 wellbeing days
• Public holidays
• Other paid leave
• Quarterly wellbeing stipend for personal / family activities
• 401(k) / RRSP contributions
• Health, dental, & vision insurance
• Disability insurance
• Life insurance
• Employee assistance program
• Paid parental leave
• Paid sick days