Expert Site Reliability Engineer

Details

• Provides continual technical guidance and support to the client on an ongoing basis.• Collaborates with the internal technical teams to ensure successful implementation and integration of the proposed solutions.• Collaborates with business stakeholders and Technical Account Managers (TAMs) to understand business requirements and objectives; Designs solutions that align with Hosting best practices, industry standards, and organizational business priorities.• Develops and documents overall technical architecture for the client including infrastructure components, data flow, integration points, domain trust relationships, security considerations, and performance requirements.• Designs and documents integration of various systems, components, and third-party services to create a detailed application environment.• Creates architectural diagrams and documentation to effectively communicate design to the account team.• Identifies potential technical risks and provides mitigation strategies.• Proactively addresses challenges related to project deliverables and client environments.• Reviews control systems for assigned client(s) on a weekly basis and takes appropriate actions to mitigate issues.• Contributes to the development and refinement of internal processes and best practices.