MongoDB
Technical Services Engineer
Vaga remota de Technical Support APAC com fit claro de localização do candidato.
PublicadaAdicionada recentemente
Países elegíveis20 países aceitos
Sinal de senioridadeNível aberto
Modelo de trabalhoRemoto
Locais aceitos para candidatos
Resumo da vaga
Technical Services Engineer
Requisitos e responsabilidades
Conteúdo da vaga extraído em seções para revisão mais rápida.
Why MongoDB is a fantastic place to work and build your career
- Be a part of the company that’s reinventing the database, passionate about innovation and speed
- Enjoy a fun, inspiring culture that is engineering focused
- Work with exceptionally talented people around the globe
- Learn, contribute, and make an impact on the product and community
The ideal candidate should have a mix of experience in most of the following areas:
- Strong diagnostics and troubleshooting experience, with the ability to analyse issues holistically, from the application tier, to database to storage
- Broad awareness of customer workloads and use cases, including performance, availability, and scalability
- Systems engineering experience, including Linux performance, memory management, I/O tuning, configuration, security, networking, clusters, and troubleshooting
- Ability to read code, and basic coding/scripting ability in one or more languages: Java, Python, Ruby, C, C++, C#, JavaScript, Node.js, Go, etc
- Good understanding of Networking concepts and protocols (DNS, TCP/IP, SSL/TLS, etc.)
- Storage engineering experience, including NAS, RAID, SAN, SSD, multi-pathing, and caching
- Experience supporting complex mission-critical product applications and database systems (RDBMS or non-relational)
Bonus Points
- Fluency in conveying technical discussion in Mandarin
- Experience with authentication systems such as LDAP, Kerberos, AD
- Experience using or managing MongoDB
- Experience using distributed version control systems, and in particular git
- Experience using any cloud services stack such as AWS, Azure or GCP
- Experience with Kubernetes or other orchestration systems using vendor-specific Enterprise operators
Success Measures
- In 3 months, you’ll have gained a deep understanding of MongoDB and its ecosystem. You will complete New Hire Training
- In 6 months, you will be comfortable working frontline with our customers. You will also complete the MongoDB Certified DBA Associate exam
- In 12 months, you will be a part of a technical experts group within MongoDB and will be helping your peer engineers in advance diagnostics. Also, you will be encouraged to handle technical escalations independently
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