Resumo da vaga

Sr. Technical Program Manager, Professional Services- Communications, Media, Entertainment, & Gaming

Requisitos e responsabilidades

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The Impact You Will Have

  • Be responsible for the successful delivery of our most complex customer engagements by providing technical leadership and guidance to the implementation team.
  • Guide technical teams through key architectural decisions, helping them navigate trade-offs between established and innovative approaches.
  • Proactively identify and mitigate technical risks and dependencies that could impact project timelines and goals.
  • Individually deliver on commitments by producing high-quality deliverables, status reports, program plans, and customer responses that require minimal rework.
  • Effectively manage all aspects of a program, including scope, schedule, budget, risk, and resources, with a focus on technical complexity.
  • Act as the primary point of escalation for customers regarding technical delivery issues and, as needed, escalate to other parts of Databricks for rapid resolution.
  • Build trust and credibility with technical teams and stakeholders by clearly articulating Databricks’ vision and solutions and facilitating productive, goal-oriented meetings.

What We Look For

  • Technical Acumen & Decision Making: A proven ability to stay current on technology trends and make sound technical decisions without being a hands-on coder.
  • Program & Project Management: Experience managing large, complex engagements and mitigating unexpected technical challenges. Familiarity with managing the trade-offs between scope, budget, and timeline.
  • Communication & Leadership: Excellent communication, negotiation, and conflict resolution skills. A track record of influencing technical teams and effectively tailoring messages for different audiences, from engineers to executives.
  • Experience with BI, data management, and big data technologies is preferred.
  • Proven ability to multitask and manage multiple engagements while delivering a high level of customer satisfaction.
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