Software Engineer (L2)

Details

• Will bring your unique set of diverse experiences and background to our team in an open and collaborative manner so that we can all expand and grow faster.
• Have a desire to leverage your expertise but also dive into lesser known areas of technology, architecture, or whatever is needed to solve engineering day-to-day challenges.
• Have an open and honest communication style that always puts the customer first “Will the customer be delighted with this?”.
• Are comfortable dealing with ambiguity and a shifting landscape.
• Are curious, willing to learn, share and improve.
• You have a strong sense of ownership and accountability for the product you are delivering.
• Design and build large-scale distributed messaging and media systems with a focus on reliability, availability, scalability and performance.
• Work closely with stakeholders and product teams to gather business requirements and translate them into effective technical solutions.
• Own your code end-to-end from development to deployment and provide operational support through on-call rotations.
• Take ownership of troubleshooting and resolving operational issues, with opportunities to enhance existing troubleshooting processes and tools.
• Participate in the refinement of the team's ticket backlog, estimating work and follow Agile ceremonies.
• Mentor early in career engineers and contribute to a culture of continuous learning and improvement.
• Bachelor’s Degree in CS or related field or equivalent working experience.
• 3+ years of related software development experience shipping multiple products / services.
• Proficiency in one or more programming languages including Java, Scala, C, C++ and advanced concepts like asynchronous programming, multi-threading etc.
• Experience in AWS cloud solutions, Kubernetes/EKS, CI/CD pipelines like Buildkite & containerization frameworks like Docker.
• Experience with asynchronous communication patterns like Kafka, SQS, RabbitMQ etc
• Experience with relational and non-relational databases, SQL queries, query optimizations and ETL tools.
• Experience with Testing & Automation.
• Curiosity and interest in learning new programming languages and frameworks.
• Working in agile teams or startup environments with strong customer focus. Commitment for engineering practices that ensure safe and fast paced releases of services.
• Demonstrated organizational agility, cross-team collaboration, commitment for results, and excellent written and verbal communications.
• On-call experience debugging large scale distributed systems.
• Experience with Devops infrastructure, specifically IaC tools like Terraform and ArgoCD.
• A strong plus if you have prior experience with MMS/SMS/RCS messaging protocols.
• Experience designing and implementing large scale solutions.
• Experience working in distributed and concurrent systems.
• Proficiency in debugging production infrastructure and services.
• Ability to work independently and as part of a team.
• Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $116,960 - 146,200
• Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $123,760 - 154,700
• Based in the San Francisco Bay area, California: $137,520 - 171,900
• This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.