Resumen del rol

Sales Engineer

Requisitos y responsabilidades

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Responsibilities

  • Engage with enterprise prospects and customers to understand asset tracking, condition monitoring, and maintenance requirements, positioning Smart Trac as a high-value technical solution.
  • Lead technical discovery and deliver tailored product demonstrations that clearly articulate Smart Trac’s technical capabilities, business impact, and return on investment.
  • Partner closely with Account Executives to support new business and expansion opportunities throughout the pre-sales cycle.
  • Use HubSpot CRM to document technical requirements, support pipeline accuracy, and track pre-sales activities.
  • Collaborate with internal engineering, product, and implementation teams to design customer-specific solutions and ensure feasibility.
  • Prepare and deliver technical responses to RFPs, RFIs, and other enterprise procurement processes.
  • Monitor industry trends, customer use cases, and competitive solutions within asset tracking and maintenance technologies.
  • Capture customer feedback and technical insights to support continuous product improvement and enhance customer satisfaction.

Requirements

  • Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering, or a related technical field, or equivalent professional experience.
  • 3+ years of experience in a Sales Engineer, Pre-Sales Engineer, or Solutions Engineer role, preferably within asset monitoring, industrial IoT, automation, or related technologies.
  • Strong technical aptitude with the ability to understand complex systems and clearly explain technical concepts to both technical and non-technical stakeholders.
  • Experience supporting enterprise B2B sales cycles, including technical discovery, solution design, and customer-facing presentations.
  • Ability to articulate business value and return on investment when presenting technical solutions.
  • Excellent communication, presentation, and stakeholder-management skills in a professional, enterprise environment.
  • Willingness to travel as required within the region to support customer meetings, demonstrations, and pilots.
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