Product Architect

About the role

We are looking for a Software Architect to own all technical matters for a portfolio of software testing products, including TestRail — a leading test case management platform used by QA and engineering teams worldwide. You will design scalable architectures, maintain codebase integrity, guide feature delivery, and contribute hands-on to complex issues using PHP, MySQL, and JavaScript. The role combines deep technical ownership with close collaboration with Product Management on roadmap and release planning.

What you will do

• Develop a deep understanding of the product codebase through hands-on experimentation and exploration;
• Design scalable, maintainable software architectures that meet both current and evolving product requirements;
• Assess and shepherd the technical delivery of products to ensure adherence to best practices and architectural standards;
• Drive continual improvement of development processes, tooling, and engineering workflows;
• Collaborate with Product Management and other stakeholders, contributing to the product roadmap, requirements, and release schedule;
• Identify gaps in the technical aspects of the end user experience and propose practical solutions;
• Estimate software development requirements and effort, propose alternatives, and prioritize development tasks;
• Contribute hands-on development support for escalated customer issues, diagnosing and resolving complex technical problems directly;
• Stay current with emerging technologies and industry trends, including AI-assisted development tools and agentic workflows, and assess their applicability to product and process improvement.

Must haves

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field;
• 6+ years of experience in software engineering, with at least 2 years in an architectural or technical leadership role;
• Strong technical background with experience in software testing products, including TestRail;
• Proficiency in core technologies, including PHP, MySQL, and JavaScript;
• Solid understanding of software architecture patterns, system design, and API-driven development;
• Familiarity with AI-assisted development practices and emerging AI capabilities applied to software quality and engineering;
• Excellent English verbal and written communication skills, with the ability to translate technical concepts for non-technical audiences;
• Ability to take raw product requirements and develop software architectures and designs to bring products to life;
• Self-directed, intellectually curious, and relentless in researching options to ensure the best outcomes;
• Performance and efficiency obsessed.