Resumen del rol

Implementation Engineer

Requisitos y responsabilidades

Contenido del rol extraído en secciones para revisar más rápido.

Details

  • Retain & Renew Customers – Plan and coordinate onboarding projects for new customers, meeting customer business requirements and driving user adoption
  • Deliver Technical Tasks – Manage short-term engagements to develop integrations and other scripts/tools to resolve customer’s unique challenges and enable technical use cases
  • Improve Implementation Processes – Strive to improve process efficiency and team performance by continuously identifying areas to enhance our post-sales motion
  • Build strong relationships with customers, providing exceptional customer service and support
  • Design vuln management solution architecture for different asset classes and environment sizes
  • Understand how integrations work end to end to be able to clearly articulate complex problems and solutions to less technical stakeholders
  • Work closely with the sales team to conduct smooth transitions from pre- to post-sale phase
  • Collaborate with the product team to prioritize and productize solutions to impactful issues
  • Cybersecurity concepts (attack vectors, kill chain)
  • Compliance understanding (NIST, ISO, custom policies)
  • Customer/stakeholder engagement (technical project management, consulting)
  • Programming (we use Python, any oop is fine)
  • Configuring & deploying software integrations
  • High capacity to learn quickly
  • Creative problem-solving skills
  • Security tools or other VM platforms (SIEM, SOAR, IDS)
  • Data ingest pipelines (ETL, automation)
  • Cloud concepts (containerization, PaaS)
  • ServiceNow (configuration, end user experience)
  • Enterprise customer tech integration exposure
  • Ability to work autonomously on complex tasks within a team dynamic
  • Willingness to work in the EST time zone
  • 100% company-paid health, dental, vision, life, and short-term disability insurance options
  • Generous 401k contribution (not a match)
  • Flexible PTO + 10 company holidays
  • Equity in a high-growth, VC-backed startup
  • Fantastic company culture
  • Work on a truly unique, market- defining product
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FocoImplementation EngineeringÁrea del rol
Señal de seniorityMiddleNivel del candidato
StackPythonSkills principales
Ubicación1 país aceptadoElegibilidad

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