LangChain
Customer Engineer (West Coast)
Vaga remota de Customer Engineering com fit claro de localização do candidato.
Publicada16 de jun. de 2026
Países elegíveis38 países aceitos
Sinal de senioridadeNível aberto
Modelo de trabalhoRemoto
Locais aceitos para candidatos
Resumo da vaga
Customer Engineer (West Coast)
Requisitos e responsabilidades
Conteúdo da vaga extraído em seções para revisão mais rápida.
What You'll Do
- Lead onboarding engagements for new enterprise customers, guiding them through initial setup and unblocking issues as they begin building on the LangSmith platform
- Create and deliver live, interactive training workshops to help customer teams build foundational product knowledge and agent engineering best practices
- Develop scalable enablement frameworks including technical tutorials, best-practice guides, and reference implementations
- Act as the voice of the new user, synthesizing feedback and identifying friction points to inform the product roadmap in collaboration with Product and Engineering teams
- Partner with Sales, Deployed Engineering, and Professional Services to define enablement strategies for prospective customers, demonstrating the value and ease of getting started with LangChain
- Stay at the forefront of agent engineering in industry to identify evolving trends and quickly incorporate learnings into customer enablement materials
What We're Looking For
- 5+ years of experience in a technical, customer-facing role such as Enablement, Customer Success Engineer, Developer Advocate, or similar
- Proven software engineering experience with 2+ years focused on AI/ML applications or agents, including strong proficiency in Python and a deep, practical understanding of the modern AI/LLM stack
- Passion for educating users on technical topics and deep empathy for the developer experience
- Demonstrated ability to create and deliver high-quality technical training programs, including live workshops, written tutorials, documentation, and video guides
- Exceptional presentation and communication skills, with the ability to explain complex technical concepts to diverse audiences, from individual developers to enterprise stakeholders
- Capacity to operate independently in a fast-paced, ambiguous environment and manage multiple projects simultaneously
- Ability and willingness to travel up to 20% of time for customer engagements
What We're Looking For
- Hands-on experience building and deploying applications using LangChain, LangGraph, and LangSmith (or similar frameworks)
- Proficiency with TypeScript/JavaScript in addition to Python
What We're Looking For
- Base Salary $116,000-$195,000
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Elegibilidade de localização
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