Sr Platform Engineer

Details

• Design, develop and operationally manage automated, resilient, high availability, self-healing, secure platforms with native-AI capabilities for IT needs, serving both internal as well as customer business capabilities
• Develop, andmanage theObservabilityOpenTelemetryCentral Backend Stack: Grafana Enterprise, Mimir, Loki, Tempo, andAlertmanageron Kubernetes/RKE2 via Helm and GitLab CI-CD.
• Buildand manageiaCandCI-CDfor automatedprovisiongand deployment,includingTerraform modules forInfra/VM/storage provisioning, Ansible AWX playbooks for OS/App bootstrap,ArgoCDandHelmforKubernetes configuration.
• Developand manageOpenTelemetryPrometheus scrape profile libraryincludingSNMP exporters, REST API exporters, and cloud provider exporters (CloudWatch, Azure Monitor, GCP)for multipledevice classes.
• Develop AIOps capabilities on platforms fore.gObservabilityuse-cases: anomaly detection integrations, event correlation rules inAlertmanager, and synthetic monitoring patterns to reduce alert noise.
• Configure and maintain Zabbix auto-discovery: network range scanning, device classification, and Prometheus service discovery integration.
• Build and harden Edge Stack deployments (Prometheus +OTelcollector) per data centersiteusingGitOpstemplates.
• IntegrateAlertmanagerwith ServiceNow: webhook routing, ticket enrichment, auto-close logic, and escalation policy configuration.
• Maintain platform security:Conjur/CyberArk secret injection at runtime,mTLSbetween stack components, RBAC in Grafana Enterprise.
• Author and maintain Grafana dashboards in JSON/GitLab — facility overview, network health, RED metrics, application telemetry.
• Mentor mid-level engineers, lead code reviews, andestablishengineering standards for the team.Represent platform engineering in cross-functional architecture reviews and executive-level program updates.
• Perform other duties asrequiredand assigned
• DevOps / Automation - 5+ yearsin a production environment, Kubernetes (RKE2/k3s), Helm chart deployment,systemservices, Docker/container
• LGTM StackDevelopment andConfiguration -4+ years:Grafana, Mimir, Loki, Tempo configuration, tuning,dash-boardingand production operations; Prometheusrequired
• Senior-level Python / Scripting frameworks - 5+ years, Automation scripts, exporter development, GitLab pipeline scripting, REST API integrations
• GitOps/ CI/CD - 5+ years, GitLab CI/CD pipeline authoring; Terraform and Ansible as primaryIaCtools;ArgoCDor Flux preferred
• AIOps / Observability Engineering-2+ years,Alertmanagerrule authoring, anomaly detection integration, event correlation, noise reduction techniques
• Workinginfrastructure (Linux/VM)managementknowledge- 5+ years, Linux administration, VMware vCenter/VCFexperience,Netappstoragemanagement, network fundamentals (SNMP, TCP/IP)
• Secrets Management-2+ years,CyberArk/Conjur,HashiCorpVault, or equivalent — runtime secret injection patterns
• Minimal travel may berequired
• Experience and/or knowledge of ITSM processes and workflow automatione.g.Incident & ResponseMgmt(IRM),Release mgmt., ServiceNow ITSM integration, alert routing, escalation policy design, SLA-driven on-call workflows
• Hands-onexperience orworkingknowledge of Boomi integrations PaaS(iPaaS)technologies
• Experience working with BAS / BMS systems in a Datacenter / OT environment.
• Hands-on experience working with AWS products in a Well-architected Framework and multi-account model to develop various compute, storage, networkiaaSand PaaS services for IT applications.