Software Architect, Reliability Engineering

Contenido del rol extraído en secciones para revisar más rápido.

Partner with senior technical leaders across Twilio to set and communicate the reliability strategy, translating business goals into measurable outcomes.
Influence company-wide architectural decisions while balancing long-term vision with near-term and compliance needs.
Lead the design, implementation, and operation of scalable solutions and paved roads that enable reliable, high-traffic services;
Influence company-wide architectural decisions to focus on availability, performance, resilience, and cost efficiency using Kubernetes, AWS, Terraform, and modern observability.
Ensure integrity and quality across the service lifecycle; design fault-tolerant architectures, incident response, disaster recovery, and capacity/cost management.
Collaborate with product and cross-functional teams to identify reliability risks and convert them into actionable designs, programs, and tooling.
Establish and champion reliability practices and drive systemic improvements.
Mentor and grow engineers and technical leaders
Track and apply emerging SRE, cloud, and large-scale systems best practices; introduce pragmatic innovations that improve reliability at scale.

15+ years of experience in Reliability Engineering, Software Engineering, DevOps roles with a focus on infrastructure, backend systems, and reliability, including as a principal/architect.
Strong experience in driving strategic technical decisions and defining long-term technical vision.
In-depth understanding of the role of Reliability Engineering in a large and diverse SaaS organization.
Experience driving cross-org technical architecture outcomes.
Knowledge of cloud architecture, devops practices, and large-scale systems design with microservices.
Bachelor's or Master's degree in Computer Science, Engineering, or a related field (or equivalent experience).
Strong production experience, including operational management, scaling, partitioning strategies, and tuning for performance and reliability in high-scale environments.
Hands-on experience with Kubernetes (e.g., EKS), deploying and managing stateful services, and cloud services like AWS.
Proficiency in infrastructure-as-code tools such as Terraform or CloudFormation for automating infrastructure.
Expertise in observability tools (e.g., Prometheus, Grafana, Datadog) for monitoring distributed systems and setting up alerting.
Proficient in at least one programming language (e.g., Go, Python, Java) for building automation and tooling.
Experience designing incident response processes, SLOs/SLIs, runbooks, and participating in on-call rotations.
Experience running cross-functional post-incident reviews and driving improvements.

Specific experience owning and operating large AWS footprints.
Knowledge of Kubernetes architecture and concepts.
Experience with data technologies like Apache Kafka, AWS MSK, or similar for reliable streaming.
Passion for building reliable products, with prior projects in high-availability systems

Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $227,840.00 (Developing Minimum for Tier 3) - $284,800.00 (Mid for Tier 3).
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $241,200.00 (Developing Minimum for Tier 2) - $301,500.00 (Mid for Tier 2).
Based in the San Francisco Bay area, California: $268,000.00 (Developing Minimum for Tier 1) - $335,000.00 (Mid for Tier 1).
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

Roles similares