Resumen del rol

ZScaler Engineer (R-00171)

Requisitos y responsabilidades

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Skills, Experience, Qualifications

  • Leverage True Zero’s Success Methodology to design, implement, and manage enterprise ZScaler deployments while ensuring adherence to customer’s overall enterprise architecture and services delivery model.
  • Experience deploying ZScaler ZIA, ZTA, ZPA, and ZDX for large enterprises.
  • Help with integration of ZScaler data with SIEM platforms or other data aggregation tools for improved cybersecurity visibility.
  • Lead and help customers with testing and troubleshooting during implementation and ongoing operations of ZScaler.
  • Facilitate or escalate technical issues to ZScaler support when needed.
  • Provide routine status reports for project-based engagements and/or routine executive briefs for customer leadership during ongoing operational engagements.
  • Provide strong organizational, project planning, and prescriptive customer leadership and collaboration throughout the engagement.
  • Possess excellent oral and written communication skills and be comfortable interacting with technical resources and senior management.
  • Has deployed ZScaler in large enterprise deployments
  • Perform discovery and scoping of engagements and present statements of work to prospective clients and customers when needed by True Zero leadership.
  • Familiarity with ZScaler best practice design, recommendations, and configurations.
  • Strong ability to work as part of a team, but also possess the drive and ability to perform duties autonomously if the project demands it.
  • Maintain and deepen ZScaler skills as ZScaler product grows.
  • Willingness and desire to learn or enhance additional technical skills in one of the following other technologies: Tanium, Splunk, Crowdstrike, CRIBL, GitLab, or other top tier technology.
  • SLED experience a plus (but not required).
  • Loves to play with cutting edge technologies.

Position Requirements

  • Certified ZScaler Delivery Specialist or Sales Engineer willing to become Certified Delivery Specialist
  • ZPA experience is heavily requried
  • 2+ years of experience hands on with ZScaler as a solution architect, technical consultant, or support professional.
  • Solid network and cybersecurity fundamentals knowledge
  • In-depth knowledge of enterprise networks and cybersecurity practices.
  • Understands enterprise change control processes and documentation
  • Understands IPSEC, GRE, HTTP/HTTPS, DNS protocols, and SSL
  • Use of network monitoring and troubleshooting tools, for example, Wireshark
  • Understands SAML, LDAP, Active Directory, and OKTA a plus
  • Network and Security Certifications a plus
  • Ability to be cleared if required
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