Resumen del rol

Solutions Engineer

Requisitos y responsabilidades

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Responsibilities:

  • Provide solutions to complex technical issues in the pre-sales capacity
  • Provide Proof of Concept service to pre-sales customers and help clients with planning and implementation of Trend Micro software products
  • Channel feature requests to Product Management to enhance Trend Micro products with new features that address customer needs
  • Participate in alliance projects including building vendor and customers relationships
  • Participate in Trend Micro beta testing programs including internally testing products in alpha and beta phase
  • Must be able to provide software/network troubleshooting on complex technical issues
  • Maintain and expand working knowledge of current and beta (non-released) Trend Micro products
  • Assist in development of the Knowledge Base
  • Provide product trainings upon request
  • Share best practices with other SEs to enhance the quality and efficiency of the other members
  • Contribute to building the SE Readiness Program and develop Subject Matter Expertise in assigned products and solutions
  • Must be able to travel regionally (about 30-35%) and perform sales presentations, marketing and user group events, and emergency on-site support to customer locations
  • Work in a fast-paced, high-pressure environment under minimal supervision to provide detailed technical knowledge of Trend Micro software products in the pre-sales context

Responsibilities:

  • We are looking for a candidate with drive, enthusiasm, with a strong work ethic & a desire to learn and develop their career within cyber security!
  • If you are early in your career path, but have great experience within Cyber Security as an architect, developer, network or systems engineer, or similar, but interested in growing and developing a career in Sales Engineering, then we would love to hear from you!
  • We are also are taking applications from more experienced Sales Engineers or Security Specialists who have:
  • 3+ years SE experience and/or professional services experience
  • 3+ years’ experience in computer software or systems including security products (firewalls, antivirus, intrusion detection, content security)
  • Experience working with multi-cloud environments such AWS, Azure or GCP
  • 2+ years SOC or IR Experience an advantage

Desirable Experience:

  • Certified Ethical Hacker (CEH) Certification
  • CompTIA Security+ Certification
  • Certified Information System Security Professional (CISSP)
  • Experience and understanding of Cloud architectures. AWS Certifications are preferred.
  • Basic understanding of security incidents, network administration and management of security solutions including endpoint/server, web filtering, email filtering and IPS
  • Experience with Python, PowerShell, Bash
  • Ability to manage own time effectively is a requirement for success
  • Quick learner with desire to learn new tools and techniques
  • Strong verbal and written communication, customer service, account management and negotiation skills, with the ability to interface with a diverse set of clients
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FocoSolutions EngineeringÁrea del rol
Señal de seniorityMiddleNivel del candidato
StackAWS, Azure, GCPSkills principales
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