Resumen del rol

Site Reliability Engineer

Requisitos y responsabilidades

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What You'll Own

  • Partner with service teams to define meaningful SLIs and SLOs grounded in customer experience, and build the error budget policies that turn them into engineering decisions
  • Own and evolve the Operational Readiness Review (ORR) process — conducting reviews for new services and major changes across observability, alerting, runbooks, capacity, and graceful degradation
  • Strengthen the incident-to-improvement pipeline: connecting postmortem findings to operational readiness gaps, identifying repeat failure patterns, and driving systemic fixes
  • Act as the reliability expert teams pull in for architecture reviews, failure mode analysis, dependency mapping, and resilience design
  • Identify and quantify operational toil across the org, and build or advocate for automation that eliminates it
  • Help teams design sustainable on-call practices: alert quality, escalation paths, runbook coverage, and noise reduction
  • Track and report on org-wide operational maturity, surfacing systemic gaps and driving remediation

You Might Be a Good Fit If You

  • Have 7+ years of experience in SRE, production engineering, or reliability-focused roles, including experience shaping SRE practices and driving adoption across engineering teams
  • Have a software engineering mindset — you write code and build tools, not just configure them
  • Have hands-on experience defining and operationalizing SLOs/SLIs at scale, including error budget policies that actually influenced engineering decisions
  • Have deep experience with incident response, postmortem facilitation, and turning incident learnings into systemic improvements
  • Have worked with large-scale multi-tenant systems (bonus: managed database platforms or Postgres)
  • Are proficient with cloud infrastructure (AWS preferred) and infrastructure-as-code (Pulumi preferred, Terraform/CDK also acceptable)
  • Communicate clearly and persuasively — this role requires influencing without authority across a distributed org
  • Have experience in async or globally distributed teams
  • Are energized by making other teams more effective rather than being the one who fixes everything

Nice to haves

  • Experience with Kubernetes-based platform operations
  • Familiarity with OpenTelemetry, VictoriaMetrics, Grafana, or similar observability tooling
  • Experience building developer-facing reliability tooling (SLO dashboards, ORR frameworks, toil tracking, DORA metrics)

What We Offer

  • Fully RemoteWe hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
  • ESOPEvery team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
  • Tech AllowanceUse this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
  • Health BenefitsSupabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
  • Annual Off-SitesOnce a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
  • Flexible WorkWe operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
  • Professional DevelopmentEvery team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.

About the Team

  • 280+ team members
  • 55+ countries
  • 20+ languages spoken
  • $500M raised
  • 500,000+ community members

Details

  • Team Leads
  • Future teammates
  • Someone cross-functional from product, growth, or engineering (depending on the role)
  • Someone from our leadership/founding team
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