Solutions Integration Engineer

Details

• You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from school, or whether power gets restored quickly after a natural disaster.
• You thrive the most when solving problems: Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our Customer Success teams. With a growth mindset and a desire to learn, you will strategically partner with our customers to find unique solutions to help keep their operations safe, efficient, and sustainable.
• You are a natural relationship builder: Whether the relationship is with our customers or with cross-functional teams in Samsara, you are in constant communication and collaboration with key stakeholders to win as a team.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. This Customer Success team is still shaping its future and you will have plenty of autonomy and opportunities to master your craft in a hyper growth environment.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by the best and brightest professionals out there.
• Lead system integration projects with customer development teams, Samsara’s partners, 3rd-party systems integrators or build your own enterprise-grade scalable solutions using various Samsara’s Web integration technologies (APIs, Webhooks, Connectors, and more.)
• Design/develop/define complex project scopes, technical specifications and business requirements between Samsara and multiple stakeholders - from design through delivery and beyond
• Plans complex projects that involve a variety of people, dependencies, uncertainty, risk and impact. Comfortable making delivery commitments for larger projects
• Accounts for maintainability, portability, scalability, and reliability in technical designs and knows when to trade them for speed of delivery
• Build robust and scalable integration architecture to help solve use cases like Real-time Data Streaming, Event subscriptions, Batch processing, etc.
• Build, test, validate, and review code to ensure completeness and highest quality deliverables
• Advise and document best practices around integrations using Samara APIs and products
• Test, validate and review code to ensure completeness and highest quality deliverables
• Leads by example: conducts thorough code reviews and provides feedback that is actionable and insightful
• Exchange best practices, share knowledge with the Samsara product team, developer community, and advocate for customer experience
• Collaborate with the Samsara’s Developer EcoSystem team closely to improve our API experience and featureset
• Contribute to the enhancement of Professional Services methodologies and tools
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
• Bilingual, with good speaking and working proficiency in Spanish
• 5+ years of experience designing and developing Integration solutions using proven architecture methodologies
• Experience in gathering data integration requirements and translating into good technical data designs
• Can write, read, and understand code in Python and any one additional programming language (for example, JavaScript, AppScript)
• Proficient in leveraging LLM-based tools for code generation, prompt engineering, automation, and enhancing developer productivity
• Experience with agentic workflows, including the design, orchestration, and deployment of multi-agent systems for enterprise use cases
• 3+ years hands-on experience in developing solutions leveraging any of the modern Cloud Services (AWS, Azure, or GCP)
• Hands-on experience in building or working with RESTful APIs/Webhooks and modern databases
• Knowledge of PowerBI/Tableau, SQL, and data visualization concepts is a huge plus
• Hands-on experience with customer evaluations and deployments, with the ability to juggle multiple customer engagements in parallel
• Proven ability to effectively manage complex projects with a wide range of stakeholders including C-Level executives
• Strong written communication and presentation skills, demonstrated ability to work with a diverse set of teams
• Proficient in using GitHub for version control and collaboration
• Experience working with Modern Agile tools (e.g. Jira, Confluence)
• Bachelors in Engineering, Computer Science, or related discipline
• Minimum 3+ years customer facing experience building and supporting Enterprise-scale integrations or API scripting
• Consistent track record of configuring and deploying complex technical solutions
• Familiarity with B2B system integration projects and workflows
• Bias-to-action and hands-on experience delivering business results
• Tinkering with hardware gadgets, sensors, or vehicles is a plus
• Familiarity with fleets and logistics is a plus
• Understanding of vehicle diagnostic systems is a plus