Principal Product Manager- Maintenance

Details

• You want to build something from scratch: You’re energized by the blank canvas of a new product, not intimidated by it. You love 0-to-1 and you know what it takes — the scrappiness, the speed, the willingness to do whatever the product needs.
• You’re deeply curious about how the physical world works: You believe the best product insights come from being where the work actually happens, and you’re energized — not drained — by time in the field.
• You’re already using AI to make yourself faster: You don’t just build AI products — you use AI tools daily in your own work (writing specs, analyzing customer data, prototyping ideas, accelerating research). You see this as table stakes, not a nice-to-have.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper-growth environment.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best.
• Become a domain expert in maintenance operations. Build deep, lasting relationships with customers — maintenance directors, fleet managers, technicians — and translate what you learn into product conviction that the team can rally around.
• Own the vision, strategy, and roadmap for your product area within Connected Asset Maintenance. Define where we’re going, why, and in what order — balancing customer value, technical feasibility, and business impact. Communicate it clearly to the team, to leadership, and to customers.
• Drive the full product lifecycle from discovery and definition through design, build, launch, and iteration. Set success criteria and stage-gates. Ensure we ship on time and at the quality bar our enterprise customers expect.
• Partner with Engineering and Design to build a world-class product. Bring strong opinions on UX and workflow design. Make crisp tradeoff decisions. Use AI tools aggressively to accelerate research, spec writing, and prototyping — and raise the bar for the team.
• Work cross-functionally with Sales, Customer Success, and Marketing to win strategic deals, drive adoption post-sale, and build the GTM playbook for a new product line. You’re not above jumping on a sales call or writing enablement materials.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.
• 6+ years in a software product management role, with demonstrated experience building a new product or business from early stages.
• A track record of deep customer engagement — building real relationships with customers and turning those insights into products that win.
• Strong technical fluency — you can go deep with engineers on data models, APIs, and system architecture, and you establish credibility quickly.
• Active use of AI tools in your day-to-day product work. You should be able to point to specific ways AI makes you faster and better today.
• Proven ability to set product vision and roadmaps, and to ship products that deliver measurable business results on tight timelines.
• Excellent communication skills — comfortable presenting to enterprise customers, senior executives, and cross-functional teams. Equally strong writing clear strategy documents and concise product specs.
• Comfort navigating ambiguity and driving clarity. You don’t wait for someone to tell you what to do — you figure it out and move.
• History of working on successful B2B enterprise products and working directly with large customers ($100K+ ARR).
• Experience as a founder or at an early-stage startup where you wore multiple hats and owned outcomes end-to-end.
• Bachelor’s or Master’s degree in a technical field.