Resumen del rol

Solutions Engineer 3

Requisitos y responsabilidades

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How you'll add value:

  • Maintain an expert status on all Restaurant365 features and partnering platforms
  • Understanding clients’ requirements, identifying gaps (if any) between clients’ requirements, and defining solutions to bridge the gap
  • Create and deliver powerful presentations that clearly communicate the uniqueness of the value proposition
  • Setting up and maintaining demonstration platforms for existing and new features
  • Acting as a technical resource for sales team with specific questions regarding the R365 product and partnering solutions
  • Establish a connection with potential candidates by discussing and understanding the everyday experiences of an operator, ideally drawing from their own personal backgrounds
  • Training the sales team on product knowledge and new features
  • RFP assistance for sales team
  • Consult marketing from an R365 product and partnering product knowledge standpoint
  • Perform webinars for marketing and sales purposes
  • QA of newly released features delivering feedback to the product team
  • Other duties as assigned

What you'll need to be successful in this role:

  • Understanding of intermediate accounting principles
  • Expert in restaurant finance and/or operations, preferably both
  • Excellent written and verbal communication skills
  • Excellent presentation skills
  • Knowledge of and prior use of restaurant software systems is a plus
  • Minimum of five years of proven work experience in customer service or sales
  • Experience in a SaaS environment is a plus
  • Willingness to travel 25% of the time

R365 Team Member Benefits & Perks

  • This position has a salary range of $66,400 - $99,600. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices.
  • Comprehensive medical benefits, 100% paid for employee
  • 401k + matching
  • Equity Option Grant
  • Unlimited PTO + Company holidays
  • Wellness initiatives
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