Resumen del rol

Convai Software Test Engineer

Requisitos y responsabilidades

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What You’ll Do

  • Design and execute test plans, test cases, and test data based on requirements.
  • Perform functional, non-functional, and regression testing across software releases.
  • Use proprietary tools to validate conversational flows and confirm AI responses meet expected standards.
  • Log, track, and manage defects through to resolution.
  • Maintain accurate testing documentation and contribute to process improvement.
  • Work closely with cross-functional teams to support smooth, timely, and high-quality releases.
  • Help strengthen testing standards, procedures, and best practices across the function.
  • Uphold a culture of respect, fairness, safety, privacy, and compliance in all interactions and work practices.

What We’re Looking For

  • Experience with test management tools such as Jira and Zephyr.
  • Exposure to automated testing tools.
  • Strong understanding of software development methodologies.
  • Excellent analytical thinking, problem-solving ability, and attention to detail.
  • Strong communication skills and the ability to work both independently and as part of a team.
  • Experience with Speech Recognition, Voice Biometrics, or Conversational AI is a plus.

Qualifications

  • Bachelor’s degree in computer science, IT, Engineering, or a related technical field.
  • 3+ years of experience in software testing.
  • Hands-on experience in manual testing.

Additional Requirements

  • Flexibility to work outside normal office hours at short notice.
  • Willingness to travel to Probe, Convai, or customer sites when required.
  • Successful completion of a police check.
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