Senior Solutions Engineer (DACH), Firefox Enterprise

Details

• Partner with Sales to support strategic enterprise opportunities across DACH.
• Lead technical discovery and solution design with customers and partners.
• Run workshops with customer stakeholders across security, infrastructure, IAM, endpoint management, and workplace technology.
• Own the relationship to the customer’s technical counterparts during and after the sales process.
• Help customers evaluate Firefox Enterprise in areas such as deployment, policy management, identity integration, logging, security controls, and operational fit.
• Design and support pilots, proofs of concept, and rollout plans.
• Advise customers on deployment models, architecture decisions, and integration approaches for enterprise environments.
• Validate interoperability across systems such as SSO, MFA, SIEM, proxy/network controls, endpoint tooling, certificates/PKI, and browser policy frameworks.
• Identify and help resolve technical risks early, including application compatibility, certificate handling, deployment complexity, and policy enforcement requirements.
• Create reusable technical assets such as reference architectures, deployment guidance, validation plans, and technical enablement materials.
• Support and enable partners involved in deployment, integration, and customer success.
• Champion Mozilla’s values of openness, trust, and user agency in every customer interaction.
• Significant experience (7+ years) in a senior Solutions Engineer, Sales Engineer, Solutions Architect, Security Architect, or Technical Account Manager role.
• Ideally deep knowledge of the DACH IT landscape, particularly within the public sector, financial services, or KRITIS (Critical Infrastructure) operators .
• Strong background in enterprise security, endpoint management, browser security, Zero Trust, IAM, or digital workplace infrastructure.
• Hands-on knowledge of:
• Windows enterprise deployment
• GPO / MDM / policy management
• certificates / PKI / TLS / proxies
• SSO / MFA / IdP integrations
• SIEM / DLP / CASB ecosystems
• Kubernetes / Helm for customer-operated environments
• Experience supporting pilots, technical evaluations, or enterprise deployments in complex customer environments.
• Ability to translate complex regulatory requirements into technical configurations and sales evidence.
• Ability to communicate clearly with both technical teams and senior customer stakeholders.
• Comfort working across ambiguity and helping customers move from evaluation to deployment with confidence.
• Strong written and verbal communication skills in English.
• Native-level fluency in German
• Windows enterprise deployment
• GPO / MDM / policy management
• certificates / PKI / TLS / proxies
• SSO / MFA / IdP integrations
• SIEM / DLP / CASB ecosystems
• Kubernetes / Helm for customer-operated environments
• Generous performance-based bonus plans to all eligible employees - we share in our success as one team
• Rich medical, dental, and vision coverage
• Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
• Quarterly all-company wellness days where everyone takes a pause together
• Country specific holidays plus a day off for your birthday
• One-time home office stipend
• Annual professional development budget
• Quarterly well-being stipend
• Considerable paid parental leave
• Employee referral bonus program
• Other benefits (life/AD&D, disability, EAP, etc. - varies by country)