MongoDB
Technical Services Engineer, 1st Shift, EST hours
Rol remoto de Technical Support AMER Public Sector con fit claro de ubicación del candidato.
PublicadoAgregado recientemente
Países elegibles3 países aceptados
Señal de seniorityNivel abierto
Modelo de trabajoRemoto
Ubicaciones aceptadas para candidatos
CanadáMéxicoEstados Unidos
Resumen del rol
Technical Services Engineer, 1st Shift, EST hours
Requisitos y responsabilidades
Contenido del rol extraído en secciones para revisar más rápido.
What you need
- Systems engineering experience, including Linux performance, memory management, I/O tuning, configuration, security, networking, clusters, and troubleshooting
- Should have a good understanding of Networking concepts and protocols (DNS, TCP/IP, SSL/TLS, etc.)
- Storage engineering experience, including NAS, SAN, SSD, multi-pathing, and caching
- Experience building and maintaining complex mission-critical production database systems
- Be able to read code, and basic coding/scripting ability in one or more languages: Java, Python, Ruby, C, C++, C#, Javascript, node.js, Go, etc.
- Broad awareness of customer workloads and use cases, including performance, availability, and scalability
- Experience analyzing issues holistically, from the application tier through the database, down to the storage
- Genuine desire to help people
- Ability to think on your feet, remain calm under pressure, and solve problems in real-time
- Desire and ability to rapidly learn a wide variety of new technical skills
- Collaboration: willingness and ability to get help from team members when required, and the good judgment to know when to seek help
Bonus Points
- Experience managing large scale databases (e.g. RDBMS, NoSQL)
- Experience with authentication systems such as LDAP, Kerberos, AD
- Experience using or managing MongoDB
- Experience using distributed version control systems, and in particular git
- Experience using any cloud services stack such as AWS, Azure or GCP
- Experience with Kubernetes or other orchestration systems using vendor-specific Enterprise operators
Special Requirements
- Be a US Citizen
Success Measures
- In 3 months, you’ll have gained a deep understanding of MongoDB and its ecosystem. You will complete New Hire Training
- In 6 months, you will be comfortable working frontline with our customers. You will also complete the MongoDB Certified DBA Associate exam
- In 12 months, you will be a technical specialist within MongoDB and will be helping your peer engineers in advance diagnostics. Also, you will be encouraged to handle technical escalations independently
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