Kong
Staff Solutions Engineer- Commercial
Rol remoto de Staff Business Solutions Engineer con fit claro de ubicación del candidato.
Publicado10 jun 2026
Países elegibles1 país aceptado
Señal de senioritySenior
Modelo de trabajoRemoto
Ubicaciones aceptadas para candidatos
Estados Unidos
Resumen del rol
Staff Solutions Engineer- Commercial
Requisitos y responsabilidades
Contenido del rol extraído en secciones para revisar más rápido.
What you’ll be doing:
- Support field sales in helping customers understand the value of the Kong API/Connectivity Management platform.
- Understand customer requirements and how the Kong platform can help. Grow trusted client relationships throughout the entire sales lifecycle, from initial product reviews to production.
- Support PoCs throughout the entire evaluation process.
- Ensure 100% customer satisfaction across assigned set of accounts.
- Prioritize customer needs and coordinate with support, product, and engineering teams to help support customer needs.
- Create technical documentation for DevOps, implementations, and services engagements.
- Support top-of-funnel marketing by creating blogs, webinars, and participating in trade shows and field events.
- And any additional tasks required by manager.
What you’ll bring:
- 7+ years software engineer and/or sales engineer management experience at SaaS, Open Source or Enterprise Software company.
- Solid understanding of cloud computing trends and open source business models
- You are a strong listener and communicator.
- You can confidently lead a discussion with a group of Product Managers, Engineers, and Executives.
- Enthusiasm for working in a high profile, fast-paced startup culture.
What you’ll bring:
- Experience with Docker/Kubernetes and other cloud native platforms.
- Experience with APIs, CI/CD automation frameworks and AI and LLM technologies.
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