GitLab
Technical Architect- Australia
Rol remoto de Customer Experience con fit claro de ubicación del candidato.
PublicadoAgregado recientemente
Países elegibles1 país aceptado
Señal de seniorityLead
Modelo de trabajoRemoto
Ubicaciones aceptadas para candidatos
Australia
Resumen del rol
Technical Architect- Australia
Requisitos y responsabilidades
Contenido del rol extraído en secciones para revisar más rápido.
Pre-sales
- Articulate the benefits of a GitLab DevSecOps transformation project to prospective clients, working directly with Engagement Managers and the sales team
- Provide support to PS Engagement Managers during the scoping and creation of the customer statement of work (SOW)
- Lead technical discovery sessions with customers, partners and GitLab PSEs to understand their business goals, technical constraints and requirements
- Provide technical expertise and consultative advice during the planning stages of a customer engagement
Delivery
- Own the design, development, implementation, and support of GitLab-related Professional Services engagements
- Coordinate and oversee functional implementation activities for internal and partner consultants, developers, and customer points of contact (POC) on large-scale enterprise projects
- Provide technical leadership to the Professional Service Engineering team during the delivery of services engagements
- Ensure that the deliverable accurately meets the defined expectations of the customer, ensuring that proper testing is implemented and performance requirements are closely monitored by working with the customer
- Work closely with the customer project team (specifically the Project Manager) to ensure accurate task-level articulation of the work required
Practice development
- Mentor PS and partner consultants to provide guidance regarding ‘Best Practices,’ communication, and implementation strategies; provide input to PS training materials and presentations and other collateral in the form of documentation and delivery kits
- Develop case studies, presentations, design documentation, best-practice methodologies and internal process development
- Liaise with and support other functional groups within GitLab – including (but not limited to) training, development, support, product, engineering
- Stay up to date on new features, and fixes within the monthly GitLab product releases and disseminate key information to the PSE team
- Hold enablement sessions for PS or other team members to learn how to use or how to sell particular service offerings
- Assist Regional Delivery Managers with
- Technical Vetting of Partner Consultants
- New hire candidates
- SOW staffing assessments
Details
- Technical Vetting of Partner Consultants
- New hire candidates
- SOW staffing assessments
- SCM migration
- Cloud Architecture
- Development
- CI/CD consulting services
Requirements
- Demonstrated progressive leadership in the full life-cycle of the software development environment
Requirements
- Demonstrated progressive experience delivering two or more of the following consulting services
- SCM migration
- Cloud Architecture
- Development
- CI/CD consulting services
- Demonstrated progressive enterprise-level software development experience
- Demonstrated progressive DevOps Platform experience
- Excellent written and verbal communication skills with the ability to influence internal team members, customers and partners
- Demonstrated problem solving and decision-making abilities with effective organizational and time management skills and the ability to handle multiple projects and priorities effectively in a fast-paced environment with minimal supervision
- Strong organizational, multi-tasking and presentation skills. Ability to create momentum and foster organizational change
- Capability to apply fundamental concepts, practices, and procedures of particular field of specialization
- Bachelor's Degree in Information Technology, Computer Science or other advanced technical degree, or equivalent experience
How GitLab Supports Full-Time Employees
- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental Leave
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