Firecrawl
Forward Deployed Engineer
Rol remoto de Revenue and Success con fit claro de ubicación del candidato.
Publicado15 abr 2026
Países elegibles27 países aceptados
Señal de seniorityNivel abierto
Modelo de trabajoRemoto
Ubicaciones aceptadas para candidatos
Resumen del rol
Forward Deployed Engineer
Requisitos y responsabilidades
Contenido del rol extraído en secciones para revisar más rápido.
What You'll Do
- Own customer onboarding end to end: Take new customers from signed contract to production deployment. Make the first experience so good they never consider an alternative.
- Run demos and build POCs that close deals: Partner with the growth team to show technical buyers exactly how Firecrawl solves their problem — live, with their data, on their timeline.
- Drive account expansion: Identify opportunities within existing accounts to grow usage, add new use cases, and expand contracts. You're not waiting for a CSM to flag upsell opportunities — you're the one closest to the customer.
- Lead business reviews and customer calls: You're the technical face of Firecrawl. You run QBRs, handle escalations, and keep customers confident that we're the right long-term partner.
- Build what customers need to buy: When a prospect needs a custom integration, a proof of concept, or a technical validation to get their team on board — you build it. Fast.
- Feed product intelligence back to the team: You're in more customer conversations than anyone. Surface patterns — what's blocking adoption, what features would unlock expansion, where competitors are showing up — and make sure Product and Engineering hear it.
Available to all employees
- Salary that makes sense — $150,000–$250,000/year, based on impact, not tenure
- Own a piece — Up to 0.10% equity in what you're helping build
- Generous PTO — 15 days mandatory, anything after 24 days, just ask (holidays excluded); take the time you need to recharge
- Parental leave — 12 weeks fully paid, for moms and dads
- Wellness stipend — $100/month for the gym, therapy, massages, or whatever keeps you human
- Learning & Development — Expense up to $1,000/year toward anything that helps you grow professionally
- Team offsites — A change of scenery, minus the trust falls
- Sabbatical — 3 paid months off after 4 years, do something fun and new
Available to US-based full-time employees
- Full coverage, no red tape — Medical, dental, and vision (100% for employees, 50% for spouse/kids) — no weird loopholes, just care that works
- Life & Disability insurance — Employer-paid short-term disability, long-term disability, and life insurance — coverage for life's curveballs
- Supplemental options — Optional accident, critical illness, hospital indemnity, and voluntary life insurance for extra peace of mind
- Doctegrity telehealth — Talk to a doctor from your couch
- 401(k) plan — Retirement might be a ways off, but future-you will thank you
- Pre-tax benefits — Access to FSAs and commuter benefits (US-only) to help your wallet out a bit
- Pet insurance — Because fur babies are family too
Available to SF-based employees
- SF HQ perks — Snacks, drinks, team lunches, intense ping pong, and peak startup energy
- E-Bike transportation — A loaner electric bike to get you around the city, on us
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Flujo de contratación
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