Operations DevOps Engineer II

Requisitos y responsabilidades

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Details

Supporting code deployment releases and promotions within test and production environments
Perform product installation and configuration with some troubleshooting assistance from others in ARM Operations
Incident management including the investigation, and triage of various software application and database issues, while collaborating with internal teams to ensure fast turnaround times on issue/incident resolution
Monitor Ascendon ARM solutions production, customer test and internal environments for function and performance
Monitor system performance, troubleshoot issues, and implement solutions to optimize efficiency and minimize downtime.
Maintain monitoring tools and systems to proactively identify and address potential issues.
Install, configure and upgrade third party products and open source solutions
Participate in and contribute at daily stand-up meetings
Execution and validation of deployment installation, configuration, release processes and procedures
Develop and maintain automation tools and processes to streamline operations and improve productivity
Document operational and system architecture process and configuration and identify automation opportunities where applicable
Participating in the ARM Operations 24x7 on-call rotation schedule
When needed, active participation in critical problem resolution outside of typical working hours
An employee may perform duties outside of the listed responsibilities as needed
CLT contract model
Experience configuring, managing and upgrading servers and software
Experience with RDS database applications (eg. Oracle, MySQL) and administration
Able to recognize and independently resolve issues
Strong problem-solving and troubleshooting skills
Proven collaboration skills, including written and verbal communication with internal and external stakeholders
Ability to work independently and/or collaborate with internal teams with minimal assistance to solve problems
Bachelor’s degree in Information Technology, Computer Science, Engineering (Electrical, Software, or Telecommunications) or a related field.
Minimum 2 -3 years of experience with development and release processes
AWS certification is preferred but not required