Commercial Field Engineer- Pre-sales

Contenido del rol extraído en secciones para revisar más rápido.

Collaborate with Account Executives to understand customer requirements and develop customized technical solutions
Drive compelling demos and impactful Proof of Values (PoVs) to effectively showcase the value of the CodeRabbit platform
Help in responding to security questionnaires
Habitually provide feedback and collaborate cross-functionally with product and engineering teams to address customer issues with a focus on improving the product experience
Stay abreast with industry trends, and emerging technologies in AI-powered development tools and platforms
Contribute towards improvement of internal tools and documentation of playbooks, guides and best practices
Support transition from pre-sales to post-sales to ensure a smooth customer onboarding experience

2+ years of experience in a customer-facing technical role
Passionate and hands on when it comes to helping customers realize success on the CodeRabbit platform
Strong organizational skills and ability to manage multiple customer needs simultaneously
Working experience with software development tools and platforms
Comfortable working with commandline
Knowledge in cloud platforms (AWS, GCP or Azure)
Excellent communication and interpersonal skills.
Strong sense of ownership, self-motivation and eagerness to acquire new skills solve new problems
Willingness to uplevel the knowledge and skills of your peers through mentorship, trainings and shadowing