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Software Engineering Technical Leader- Observability Platforms (Remote or Hybri | WithMira

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Software Engineering Technical Leader- Observability Platforms (Remote or Hybri

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Maintaining a large knowledge base and how-to guides for consumers of our platform

Helping to set a direction for the company’s monitoring strategy and reducing the operational burden for our team and company.

Influencing the team's road map and quarterly plans, balancing both platform needs, requests from users, and long term company goals

Must be a US Citizen as the team has responsibilities in FedRAMP environments.
Bachelors + 12 years of related experience, or Masters + 10 years of related experience, or PhD + 8 years of related experience.
A mix of experience in Software Engineering, Site Reliability Engineering, and Observability.
Experience supporting customers in a SaaS environment.

Excellent communication skills and a history of collaborating effectively with cross-functional teams.

Experience in crafting and delivering software as a service and working with cloud infrastructure services such as AWS EC2, S3, Kubernetes, etc.

Experience working with multiple cloud providers (like AWS, GCP, and Azure). Implemented multiple types of observability (logs, metrics, events, telemetry) for large-scale software deployments.

Experience with some mix of Linux, Docker, Kubernetes, Golang, Python, Terraform, Prometheus, Splunk, DevOps or SRE concepts, Timeseries databases, Distributed computing paradigms.

Experience as a technical leader at a team or project level, including guiding design decisions and driving execution.

10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and
Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

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