Resumen del rol

Strategic Account Manager, Vancouver

Requisitos y responsabilidades

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The Role

  • Build partnerships and establish lasting, fruitful relationships with existing customers to retain and grow our presence within large organizations
  • Take full ownership of your managed book and oversee business prioritization, financial contract structuring, legal negotiations, technology strategy and ongoing account management
  • Discover challenges and aspiration with customers within your book and use Square's platform and product portfolio to grow their success through up-sell and cross-sell opportunities
  • Partner with sales colleagues to establish and grow newly on-boarded, high-value customers
  • Be the "voice of the seller" curating analysis of product performance from your managed book and provide relevant feedback to inform for product roadmap decision-making

The Role

  • 5+ years experience in account management, business development, consulting, partnerships, sales or sales engineering focused on technical products
  • Experience achieving revenue metric goals
  • In-depth experience collaborating internally with partners on complex deals or partnerships
  • Experience requirements gathering with customers, building business cases for feature development with products teams, while balancing expectations for both parties
  • Formal sales methodology training
  • Experience supporting go-to-market efforts for new products
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