Block
Strategic Account Manager, Food & Bev.
Rol remoto de 20405 S&M - Sales - Square Account Management con fit claro de ubicación del candidato.
PublicadoAgregado recientemente
Países elegibles27 países aceptados
Señal de seniorityLead
Modelo de trabajoRemoto
Ubicaciones aceptadas para candidatos
Resumen del rol
Strategic Account Manager, Food & Bev.
Requisitos y responsabilidades
Contenido del rol extraído en secciones para revisar más rápido.
Details
- Manage a book of 50 Strategic Food & Beverage Sellers in the Seattle area and across the West Coast
- Grow account-based revenue via use-case expansion opportunities, cross-sell opportunities, and customized seller onboarding experiences
- Serve as the voice of the upmarket seller with Product Teams
- Act as a consultant and partner to high value restaurant sellers to accomplish their goals
- Identify opportunities for technical Square solutions to address existing customer needs; project manage the execution of these technical solutions in collaboration with cross-functional teams
- Partner with Strategic Account Executives on high-growth deals
- Negotiate pricing for use-case expansion and retention of your sellers
- Provide white glove client service and troubleshooting to ensure resolution of seller issues
- Inform operations and program design for this segment at scale
- Conduct quarterly business reviews with various stakeholders
- 5+ years of relevant Account Management experience
- Experience Managing, retaining and growing a book of business
- Consistent over-performance on key sales or customer success metrics
- Remarkable discovery skills with customers based in genuine curiosity about their business
- A technical solutioning framework, including the ability to conduct requirements gathering
- Proven experience managing multiple projects internally with engineering, product and finance teams
- Contract and/or pricing negotiations experience with external senior stakeholders
- Excellent written and verbal communication skills
- Creative and strategic problem solving capabilities, resolving issues and tackling opportunities with no playbook
- Restaurant experience and/or F&B Technology experience preferred
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