Block
Staff Solutions Engineer
Rol remoto de 20230 S&M - Sales - Commerce Operations con fit claro de ubicación del candidato.
PublicadoAgregado recientemente
Países elegibles1 país aceptado
Señal de seniorityLead
Modelo de trabajoRemoto
Ubicaciones aceptadas para candidatos
Australia
Resumen del rol
Staff Solutions Engineer
Requisitos y responsabilidades
Contenido del rol extraído en secciones para revisar más rápido.
Details
- Partner with Sales, Relationship Management, Partnerships to support developers integrating with our platform
- Design and deliver technical solutions, including building proof-of-concepts, custom reports, sample integrations, and troubleshooting complex issues.
- Act as a trusted technical advisor - translating business requirements into scalable integration approaches and advocating for best practices.
- Collaborate closely with product and engineering teams to surface customer feedback and influence the roadmap.
- Create and deliver compelling demos, presentations, and technical deep dives for both executive and engineering stakeholders.
- Communicate product features, updates, and technical guidance clearly across internal teams and external customers.
- 8+ years of experience in technical customer-facing roles (partner engineering, solutions architecture, sales engineering), working with enterprise merchants or global partners.
- Deep hands-on technical expertise – comfortable building with APIs, debugging integrations, and guiding developers through complex implementations.
- Prior professional experience with full-stack development and proficiency in at least one programming language, with the ability to rapidly learn new tools and technologies.
- Strong communication skills, with the ability to bridge technical and non-technical audiences and influence senior stakeholders.
- Proven success leading technical projects or initiatives end-to-end in globally distributed, multicultural teams.
- A strong understanding of payments, fintech, or commerce platforms.
- Experience presenting to technical and executive audiences in both structured and impromptu settings.
- A willingness to travel for onsite client meetings (10-20%)
- Additional languages (ie Mandarin) is a plus
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