Resumen del rol

Mid-Market Account Manager, Retail

Requisitos y responsabilidades

Contenido del rol extraído en secciones para revisar más rápido.

You Will

  • Own and maintain relationships across a portfolio of ~160 strategic retail sellers, driving account expansion, retention, and satisfaction
  • Consult with business owners and operators to uncover opportunities across operations, payments, and commerce
  • Design and implement customized solutions that drive measurable business results
  • Act as the voice of the customer, advocating for upmarket seller needs with Product, Engineering, and Operations teams
  • Collaborate cross-functionally with Account Executives, Product Managers, and Solution Engineers to deliver integrated, scalable outcomes
  • Where and when appropriate, visit customers in-person for negotiations and/or churn prevention
  • Negotiate and manage contracts and pricing, ensuring mutual wins and long-term success
  • Deliver white-glove support, resolving critical issues and proactively driving engagement

You Have

  • 5+ years of experience in sales or account management, ideally within SaaS, payments, or POS technology
  • Proven success growing and retaining a book of business
  • Consistent overperformance on key metrics and revenue targets
  • Strong discovery and consultative selling skills
  • Retail industry experience preferred, but not required
  • Technical solutioning skills, including requirements gathering and translating customer needs into scalable solutions
  • Demonstrated success retaining and expanding strategic accounts
  • Experience negotiating contracts and pricing with senior stakeholders
  • Exceptional written and verbal communication skills – storytelling is central to this role
  • Creative, strategic problem-solver who thrives in ambiguous environments
  • Growth mindset, empathetic collaborator, and positive team player
Roles similares

Mantén una lista de respaldo.

Ver roles
Foco20405 S&M - Sales - Square Account ManagementÁrea del rol
Señal de seniorityMiddleNivel del candidato
StackStack listado en la descripciónSkills principales
Ubicación27 países aceptadosElegibilidad

Stack

Usa estas tags para comparar roles remotos similares.

Elegibilidad de ubicación

Candidatos deberían aplicar solo cuando el país del perfil aparece aquí.

Flujo de contratación

WithMira muestra el rol y luego envía candidatos a la aplicación de la empresa.

1Revisa fit del rol, stack y elegibilidad de ubicación en WithMira.
2Abre la página de aplicación de la empresa desde el link rastreado.
3Guarda el rol o suscríbete a oportunidades similares antes de salir.
Aplicar en el sitio de la empresaSitio de la empresaAbrir link